Overview
As the Client Solutions Associate, you will provide administrative support to the Commercial Client Service and Commercial Fleet Auto Teams. Together you deliver tailored Insurance solutions, ensuring our clients are thoroughly protected against the effects of damage to commercial property and assets, loss of income due to unforeseen incidents or even damages to third parties. This role is a phenomenal entry point for anyone looking to build a career in the Insurance industry! How you'll make an impact You will be supporting a commercial brokering team, playing an essential role in business retention, and ultimately ensuring clients have a seamless new and renewal experience. Role tasks will include processing renewals and endorsements, proposals, invoicing, and Certificates of Insurance. You will also assist in crafting client presentations and further strengthening insurance partner relationships. You will continue to build insurance subject matter expertise and upgrading skillsets through training on specific coverage lines, insurance products and client management systems. You will be open to identifying areas of opportunity for process improvement, making full use of available CRM capabilities, technology and other Gallagher resources. What Makes You Successful Poise, professionalism, and an eye for detail are all critical skills for this role. Curiosity and a collaborative spirit will ensure a great fit for our culture. You will have a passion for acquiring new skills and tackling new challenges, seeking a role where you will not only learn the business of insurance but have an immediate impact. Being in a fast-paced, dynamic environment brings out the best in you. You are able to prioritize effectively which allows you to exceed client expectations every time! Building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them. Highly tech-savvy, with an ability to learn new systems, tools and processes. About you Secondary School Diploma required, College or University Degree strongly preferred. Level 1 BC Insurance license with ICBC experience, given priority A year of professional work experience is required. Experience in an Insurance Brokerage or Customer Facing Environment preferred. Knowledge of EPIC broker management system is considered an asset but not required. An interest in pursuing technical Insurance Designations highly preferred ( CAIB, CIP, CRM). #LI-RD2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Flexible medical & dental coverage to meet your household's needs Life, Dependent Life and AD & D Insurance options Retirement savings including RRSP including a company match, TFSA, pension and more Employee Stock Purchase Plan Other benefits include: Educational expense reimbursement Employee assistance programs Discounted gym membership (GoodLife Fitness) Opportunity for flexible work arrangements Paid sick days & personal days Employee education recognition program Employee referral bonus programClient Solutions Associate • Victoria, Canada
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