The Administrative Assistant will provide administrative support to the branch with regards to Company communications, report preparation, correspondence, and the maintenance and organization of files.
Provide excellent customer service to internal and external customers.
WELCOME TO GFL Atlantic!
We are a dynamic, growth-oriented and safety-focused company. Providing collection and processing of Waste, Recycling and Organics, GFL stretches across North American with over 19,000 employees.
With customer service and safety as our focus, we are looking for full time energetic and driven Administrative Assistant to support our solid waste line of business out of our Charlottetown , PE site.
With an eye for continued growth and development, we offer the following :
- A Healthy and safe workplace culture
- Continuous growth and opportunity for career advancement
- Modern and well-maintained equipment
- Comprehensive benefits package for you and your family
Job Duties :
- Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web
- Maintain and manage the payroll process on site
- Answer incoming and make outgoing customer telephone calls
- Receive and resolve, within established guidelines, customer questions and concerns
- Track customer information and concerns and enter data into database
- Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment
- Maintain new account files
- Download, distribute and answer all customer account inquiries received via email
- Take web request and process payments by phone.
- Enter vendor invoices for payment
- Perform other duties as assigned by your supervisor
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