Team Lead, Digital Workplace, SharePoint, Teams and Copilot

Team Lead, Digital Workplace, SharePoint, Teams and Copilot

3 days ago Be among the first 25 applicants

At Punchcard, we’re in the process of inventing a new type of consulting agency, and we need great people to come along this journey with us. Our clients come to us to help them solve interesting challenges using technology. We’re scaling our team and are looking for a Practice Lead (Digital Workplace) to support the strategic development of the incredible platforms we build for our clients, including next-generation, AI‑augmented digital workplaces powered by the latest Microsoft 365 and Copilot agent technologies.

With the rapid adoption of Microsoft 365 Copilot, agents, and AI‑powered automation, the “digital workplace” for our clients is evolving; it’s no longer just about collaboration tools, but about embedding intelligence into everyday workflows, content creation, knowledge work, and enterprise processes. The Practice Lead will help clients navigate this shift, not only architecting platforms, but guiding adoption of AI‑first tools, building agent‑enabled workflows, and establishing governance, compliance, and long‑term strategy.

Reporting to the Technical Partner, this role will hold a key responsibility in developing and growing our Microsoft 365 business within Punchcard, working with clients to create and transform their workplaces using digital platforms. The PLDW will function as a technical lead on assigned projects, provide researched strategic guidance, AI adoption expertise, align projects with business requirements, scope, and budget, help a team of specialists implement solutions, train, and support end users, as well as be responsible for financial and productivity targets associated with this emerging practice.

We always look for talented people that we can help grow within our organization, so don’t worry if you don’t think you’re a perfect fit for the role—we’re still interested in hearing from you.

What We Need You To Do

Business Growth and Client Engagement

• Manage towards and achieve sales, revenue, and operational targets.
• Support marketing activity through opportunities to present Punchcard as a thought‑leader, through blog posts, content development, presentations, and workshops.
• Support business development through project shaping, relationship development, demonstrations, and proposal development.
• Explore new ways to generate revenue through project and product development at Punchcard.
• Engage directly with our client services teams to provide the expertise and talent necessary to pitch our engagement to clients.
• Collaborate with client leadership to understand the most pressing challenges and opportunities our clients face, use this inform teams on strategies and approaches for experience‑led services and their relevant application to their client.
• Inform and decide upon client pursuit strategies, including qualification and investments.
• Support, sponsor, and oversee key client delivery engagements to drive positive outcomes and long‑term relationships.

Practice and Competency Development

Client and Project Engagement

Managed Service Support

Skills We Expect You To Bring

What else can you expect at Punchcard?

We always look for people who are comfortable wearing different hats, so don’t worry if you don’t think you’re a perfect fit for the role – we’re still interested in hearing from you.

At Punchcard, we are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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