Senior Accountant

Who we are and what we do

Mappedin is a global leader in indoor mapping and spatial data management. Our solutions power billions of square feet of indoor space and guide millions of people visiting malls, stadiums, airports, offices, healthcare facilities, warehouses, universities, and more.

We're making maps as powerful indoors as they are outdoors. With custom enterprise solutions, easy-to-use developer tools, and a revolutionary self-service mapmaking platform, we enable our customers to enhance indoor experiences, optimize spaces, track assets, and ensure public safety with AI-powered mapping technology.

For more information about Mappedin, visit mappedin.com .

To try out our mapping tools, visit https : / / app.mappedin.com / editor / .

Who you are and what you’ll do

• Build the team to automate the order-to-cash process, including responding to both proactive and reactive customer communications related to subscription billing and invoicing issues.
• Handle changes to customer details and address billing queries from customers.
• Actively manage the CRM data from HubSpot to NetSuite invoicing ensuring data hygiene and integrity as we introduce new workflows, products, and processes.
• Own the billing process for processes outside the automation and ensure accuracy and efficiency when posting customer invoices.
• Ensure timely and complete collections, enforce payment terms, and drive improvement of the collections process.
• Post customer payments in a timely manner.
• Provide reporting related to billings, collections aging, and forecasting needed by the Customer Success and Finance teams.
• Maintain accurate customer records as subscription changes occur, including upsell, downsell, churn, and product modification.
• Identify and implement process improvements in Billing Operations and the revenue accounting cycle.
• Understand revenue recognition, SaaS metrics, and financial reporting surrounding the order-to-cash process, partnering with business stakeholders to identify and action downstream transactions triggered through the billing and / or collections process.
• Display strong analytical skills, attention to detail, and Excel skills.
• Assist with month-end closing.
• Identify system or information gaps and propose and execute sustainable solutions.
• Prepare ad hoc analysis, reporting, and other related duties as assigned.

What are we looking for?

• You’re looking for an opportunity to support both tactical and big picture strategy work.
• You enjoy working in a collaborative, fast-paced environment.
• You bring a strategy you learned in a prior role with a scale-up or growing organization.
• You’re looking for a team that will empower you to jump into new projects, tackle new challenges, and learn while you go.

Our ideal candidate looks like :

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 5+ years of experience working in a SaaS environment.
• Proven ability to thrive in a scale-up environment.
• A solid understanding of core GAAP accounting principles and revenue recognition principles for software subscriptions.
• Familiarity with or ability to quickly learn tools like HubSpot, QuickBooks Online, and NetSuite.
• Passion for optimizing and automating processes and systems.
• Proactive, can take initiative, and manage your workday effectively.
• Strong communication skills and ability to work collaboratively within a cross-functional team environment.

What are some challenges?

We move fast and pivot as needed. We operate with experimental mindsets and are constantly pushing the boundaries of our industry.

Because of this, we can’t guarantee exactly what you’ll be working on three months from now, but we can guarantee that you will be working on high-value projects that will foster your growth along with Mappedin’s.

One of our core values is playing for the team, which means that we’re constantly balancing our own goals with the needs of the organization and jumping in to help others whenever needed.

Behind the scenes

Mappedin is a remote-first company but also offers the ability to collaborate in person at our Waterloo and Toronto offices.

We have a flexible vacation policy and ensure you have the equipment required to unleash your potential. We will do what it takes to get things done and hold each other accountable.

We stay curious, take risks, and learn from mistakes. We’re competitive, and we like to win together.

We welcome applications from people with disabilities. We provide reasonable accommodations for candidates upon request through the recruitment process.

For additional information, please email us at [email protected] or call us at (519) 594-0102 and ask to speak to a member of the Human Resources team.

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