HR Operations Time & Attendance Lead North America
Description
General Information :
Hitachi Energy is seeking for a HR Operations Time & Attendance Lead North America for its Raleigh, NC location.
Your Responsibilities :
- Collaborate with HR leadership and key stakeholders in supporting time and attendance service delivery and sharing best practices.
- Develop and manage strategic solutions for process, identifying overall needs (Local, Regional & Global).
- Work closely with local time SMEs in driving initiatives and enhancements
- Drive the requirements gathering process, performing impact analysis for HR processes, supporting development and testing, and monitoring implementation.
- Prepare local and global guidelines & instructions for time and attendance process.
- Delivering training for new time SMEs or when new features are released.
- Supporting and creation of standard and ad hoc reports and answering questions from time SMEs.
- Receive and act on error notifications generated by integrations.
- Responsible for Tier 2 and 3 HR tickets resolution providing support for complex and major issues.
- Log tickets with IT or vendor and manage escalations.
- Support Local Time SMEs for clocks.
- Communicate with Local SMEs in case of general incident and interacting with Support Manager / Business Analyst.
- Manage vendor KPIs and act as HR Time Support & Escalations for leadership.
- Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background :
- 5+ years of experience as a time expert with UKG Pro Workforce Management (previously Kronos Dimensions) or ADP Workforce Management.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- Demonstrated experience in requirements gathering, testing and implementation of time systems.
- Demonstrated ability in stakeholder communication and management.
- Demonstrated ability in coaching and training.
- Good project management skills.
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability.
You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to : us-pg- Resumes and applications will not be accepted in this manner.
HR Operations Time & Attendance Lead North America
Hitachi Energy is seeking for a HR Operations Time & Attendance Lead North America for its Raleigh, NC location. Collaborate with HR leadership and key stakeholders in supporting time and attendance service delivery and sharing best practices. Manage vendor KPIs and act as HR Time Support & Escalati...
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