Hospitality Support Worker - (Casual 2024-25) Moose Jaw

Job Duties / Qualifications, Skills and Abilities(QSA)

Job Duties Job Duties To provide support to the Hospitality and Tourism training programs.

1. Customer Service and cashier duties using a variety of different systems, process accurate and efficient customer transactions and complete end of day procedures

2. Assist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch points

3. Provide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customers

4. Ability to work banquet, quick, counter or table service styles and work as a bartender for functions

5. Follow guidelines during service, making sure to understand and adopt all portion control guidelines

6. Label items for sale and ensure daily menu information and pricing is updated and accurate

7. Fill and stock as necessary

8. Organize till floats and prepare change orders

9. Address inquiries from customers

10. Assist with receiving and dispersal of food and supply orders

11. Assist with banquet set ups / service / tear down and general clean up after banquets

12. Complete dishwashing and cleaning tasks as required

13. Participate as a team member that accepts personal accountability and holds others accountable

14. Communicate with intent at all times a conscious attention to whether the receiver receives and fully understands the communication

15. Facilitate various promotional

16. Other duties as assigned QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE Specific Accountabilities Duties Required Qualifications, Skills and Abilities (QSA) 1.

High school diploma or equivalent to about 12 years of formal education

2. 2 years’ experience working in a food service setting

3. Food Safe Level 1 Certification

4. Excellent customer service skills as well as effective, appropriate and professional communication

5. Able to address minor work place issues that arise in day to day operations.

6. Knowledge of basic service standards and ability to multitask in all types of service counter service, table service, bartending, banquet service

7. Basic understanding of point of sale operation and Moneris devices multiple way of using, billing, payment, etc.

8. Able to operate commercial kitchen equipment

9. Knowledge of safe handling of chemicals used in food service setting

10. Bondable

11. Computer skills knowledge of software becoming prevalent in food services labelling, online ordering, online scheduling, time sheets,

12. Basic product knowledge about menu item ingredients Desired QSA Required Competencies