Family Services Director

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto.

Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables street-involved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.

To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission : Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.

If you are inspired by our vision and feel a true call to contribute to YSM’s work, we’d love to hear from you.

What We Offer :

As a staff member at YSM, some of the things you can look forward to include a values-based and highly collaborative and engaging work environment with a high value on staff’s mental health and well-being;

meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community, as well as flexible hybrid work arrangements.

Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.

The Opportunity :

We are seeking a Family Services Director to lead our Family Services Department (Daycare, Care Management, Youth Education and Computer Literacy) enabling YSM to provide preventative and restorative support to families experiencing poverty in a coordinated, effective and accountable manner.

Responsibilities :

• Plan and coordinate YSM’s Family Services to align with YSM’s strategic plan
• Program Development that ensures the effective running of services, strategic initiatives and partnerships that meets the holistic meets of participants, moving families out of poverty towards achieving life goals
• Provide oversight to Family Services budgets of $ 2 million (both privately and government funded)
• Lead, manage and support personnel connected to Family Services to their expected outcomes with excellence while maintaining positive relationships, psychological safety, staff wellbeing.
• To lead and contribute to the broader life of YSM, participating in the Ministry Leadership Team (MLT), fostering collaboration between Family Services, YSM Priority Populations and Program Services
• Ensure impact outcomes (TIMESTR) are achieved, documented and communicated effectively
• Maintain and cultivate strategic external partnerships

Qualifications :

• Non-profit professional with a passion for serving those impacted by urban poverty
• Commitment to personal and systemic change
• Demonstrated results working within a multi-service agency
• Collaborative, data-driven, outcome focused leadership approach
• Experience in an ABR, strengths based and trauma-informed care approach
• Ability to thrive in diversity and work within an anti-oppressive framework
• Strong budgeting, administrative and relational skills
• Commitment to YSM’s mission, principles and faith-based values
• Preferred Masters of Social Work or equivalent
• Familiarity with Salesforce is an asset.

Compensation : YSM offers market competitive rates and will pay a starting salary of $94,784.67 for this role, combined with a comprehensive suite of benefits and perks.

Deadline for Application : Until position is filled

While we appreciate all responses, only candidates under consideration will be contacted.

Please note that YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include screening and shortlisting, assessment and selection.

Learn more about YSM at

Date Posted : August 21, 2024