Solution Architect

Overview

Join us as a Solution Architect at Rogers Communications . The role supports large organizations and government agencies by designing and creating complex, customized solutions that align with Rogers’ products and services. You will work closely with clients, sales teams, and internal groups to understand needs, develop integrated solutions, and drive revenue growth while ensuring exceptional customer experiences.

Key Accountabilities

• Provide pre‑sales technical advisory services to sales teams.
• Conduct product demonstrations and presentations.
• Analyze and understand customer requirements.
• Design and architect solutions.
• Collaborate with internal teams.
• Assist with project cost and resource estimation.
• Provide technical diagrams and documentation.
• Interface with key decision‑makers (CIO to IT staff) of current & potential customers.
• Understand customer business goals.
• Build relationships of trust and act as a trusted advisor.
• Participate in technology assessments.
• Collaborate on roadmaps and planning.
• Handle technical concerns and objections.
• Design differentiated technical solutions.
• Create customized solutions and designs.
• Evaluate and select appropriate technologies.
• Provide technical guidance.
• Engage in 4–6 customer‑facing meetings and proposal development.
• Participate in discovery sessions and proposal presentations.
• Develop proposals in partnership with Account Executives.
• Advance solution specifications internally for product fulfillment.
• Gain and maintain deep product knowledge.

Qualifications

Working Conditions

Background Checks

To protect our people, brand and assets, a pre‑employment background check will be conducted. All candidates must clear a criminal background check; depending on the role, a credit check and driver’s abstract may also be required.

EEO Statement

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We embrace diversity, celebrate different perspectives, and work to create environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us!

Schedule : Full‑time, Shift Day. Regular position. Work location : National. Travel requirements up to 25%.

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