Project Manager

• Location : Canada, British Columbia
• Type : Permanent
• Job #8

Project Manager

Location : Remote, Western Canada

Opportunity at Microserve

Position Overview and Summary :

This is a remote role with potential for site visits (Depending on candidate location).

The project manager is responsible for driving the successful delivery of complex projects from initiation to closure. The role emphasizes managing a portfolio of multiple and concurrent projects throughout the full project lifecycle.

The project manager plays a crucial role driving project success from initiation to completion. They maintain a high skillset and high standard for project leadership and stewardship, and maintain effective and efficient project ownership and change management across an enterprise-wide portfolio of internal initiatives.

Key Responsibilities

Manages all aspects of the projects and other internal initiatives as required (%)

• Collaborate with cross-functional teams and clients to develop a comprehensive project definition on critical components : objectives, scope, assumptions, deliverables, key success measures, timelines, required resources, potential risks, anticipated benefits, and budgets
• Work iteratively with sponsors and stakeholders to refine the project definition and project plan; promptly identify and address changes to scope, quality, timeline, and deliverables
• Lead, coordinate, and follow-up with project stakeholders to achieve successful outcomes, overcome hurdles, seek collaborative solutions, and provide leadership and support in change management
• Monitor and manage project quality, progress, and performance; guide stakeholders towards completing project priorities that ensure deliverables are valuable and time-bound, objectives are met, success measures are achieved, and the business needs are satisfied
• Act as a central point of contact to proactively communicate project and portfolio statuses, risks and issues, and project impediments
• Develop and execute timely mitigation strategies; take corrective action to address risks and issues; advise and guide stakeholders in overcoming barriers
• Interact with senior management to share feedback on project and portfolio information that impacts business goals, strategies, and priorities;

and recommend approaches to integrate opportunities and negotiate trade-offs

Perform collaborative project retrospectives to assess outcomes and identify opportunities for improving project management practices.

Support the Operational Excellence program (%)

• Apply and enhance the team’s internal processes and methodology by actively participating in improving our operating procedures and helping establish best practices for project management and execution
• Act as an ambassador of Operational Excellence to improve organizational culture by raising awareness with internal stakeholders of concepts and tools related to continuous improvement and business process management and operational performance
• Support the Process and Projects Manager, OE team, and Microserve business units as required and directed

Qualifications and Requirements :

We’re looking for someone with :

• Ability to connect with others and can naturally develop trust and strong working relationships
• Curiosity : You have a genuine inquisitive interest
• Leadership and autonomy to manage initiatives on your own
• Deep sense of accountability
• Desire to be part of team that is highly collaborative
• Negotiating or influencing others on matters of significance
• Ability to communicate to all stakeholder audiences (operator to executive)

Requirements :

• PMP / CAPM or equivalent designation or certification
• 2+ year(s) of work experience in project management roles
• A university or college degree (or 5+ years of relevant work experience)
• Proficient with O including Teams & SharePoint
• Capable of juggling multiple projects simultaneously
• Flexible and adaptable. Able to work in ambiguous situations
• Exceptional written, verbal, and interpersonal communication skills
• Experience in developing project plans and managing projects end-to-end
• Ability to set schedules, deadlines, milestones and work / project timelines to support delivery of assigned projects
• Ability to manage stakeholders

Desirable :

• LSS GreenBelt Formal Business Improvement accreditation (Lean-Six Sigma, CBAP / CCBA / ECBA, CBPL / CBPP / CBPA)
• ITIL
• PROSCI
• Experience working with ConnectWise is an asset

CORPORATE RESPONSIBILITY

Employee will understand, meet and live our core values

Will Sweep Floors, Openness, Flexibility, Not Stuffy, Customer Driven

About us :

At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada.

Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over team members and are one of the largest technology solutions providers, recognized our ability to deliver and innovate to meet the changing needs of our clients.