contact centre manager

Kaiser Foods (Alberta) Ltd.
Calgary, AB, CA
50,5 $ / heure
Permanent
  • Education :
  • Expérience :

Education

College / CEGEP

Tasks

  • Plan and organize the operations of establishments that provide services to business
  • Provide expertise in response to clients needs
  • Sort the technical problems in order to help the employee with established procedures
  • Hire, train, direct and motivate staff
  • Direct and advise staff in the development and implementation of service quality assessment strategies
  • Plan, administer and control budgets for client projects, contracts, equipment and supplies
  • Plan, develop and organize the policies and procedures of establishments
  • Represent the company within various economic and social organizations

Experience

2 years to less than 3 years

Support for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for Veterans

Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 35 to 40 hours per week
  • Il y a plus de 30 jours
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