Key Account Manager - Quebec & Maritimes

IMPORTANT REQUIREMENT

This position requires an individual with existing food INGREDIENTS experience, either in a Sales or R&D role, within the Quebec market.

You will have a home office and report into Mississauga Head Office. We are looking for someone to manage & grow this territory with a focus on selling raw ingredients & custom blending solutions to Bakery, Dairy and Beverage processors / manufacturers .

PURPOSE

The Key Account Manager is responsible for maximizing sales, profitability, growth and product penetration within an assigned territory.

A strong self motivator who is keen on results and passionate about the customer experience.

KEY RESPONSIBILITIES (including, but not limited to)

• Establish, develop, and maintain business relationships with current and prospective customers to generate new business for Malabar’s products and services;
• Research sources to develop prospective customers and determine their potential;
• Develop and maintain customer relationships through in-person meetings, follow-up calls and emails;
• Develop clear and effective proposals / quotes for current and existing customer base;
• Address all customer issues to ensure customer satisfaction. Escalate as required;
• Coordinate sales efforts with Marketing, Innovation, and Supply Chain departments;
• Analyze the territory’s potential and determine the value of existing and prospective customers to the organization;
• Create and manage a customer value plan to identify share and value opportunities;
• Updated Sales Force with highlights of each customer meeting, enter new projects and record samples as they are shipped.
• Include notes on customer needs, problems, interests, and potential for new products;
• Prompt follow up with potential and existing customers as projects and / or samples are initiated;
• Stay abreast of the industry developments and their impact on the organization’s competitiveness and product offerings;
• Actively participate in trade shows, training seminars, and conventions.
• Submit yearly budgets and forecasts for you territory

EDUCATION AND EXPERIENCE REQUIREMENTS

• Post-secondary degree in a related field or equivalent work experience;
• Bakery, dairy, beverage industry experience - knowledge of process, equipment, ingredients is preferred;
• 3+ years of direct sales experience in B2B environment, comfortable at all customer levels from large industrial producers to small deli shops, or 3+ years technical R&D experience
• Solid knowledge of MS Office is required; Sales Force, Power BI
• Valid driver’s license.
• Fluent in French and English writing and speaking

KNOWLEDGE AND SKILLS REQUIREMENTS

• Exceptional organizational skills are a must;
• Excellent communication skills, both written and oral;
• Exceptional interpersonal skills;
• Results-driven;
• Demonstrated aptitude for problem-solving;
• Able to define problems, collect data, establish facts, draw valid conclusions, and resolve discrepancies in a reasonable amount of time.
• Team player, leader and hunter mentality
Il y a 15 jours