Director of Golf: Muskoka Bay Resort

Welcome to Muskoka Bay Resort . A golfer's paradise inspired by the renowned Doug Carrick. Golf at Muskoka Bay seamlessly fuses nature with crafted designs known in Canada as simply one of the best.

Exceptional award-winning golf is complemented by modern luxury resort accommodations, acclaimed dining, and exquisite landscape.

Growth and advancement are not only available, but they are actively encouraged. We promote a balanced life for our associates while continuously striving to improve our environment and support our beautiful home in Gravenhurst, Ontario.

Location : Muskoka Bay Resort - Gravenhurst, ON

Posted : 2024-04-01

Deadline : 2024-04-22

Job Summary

As the Director of Golf, you will oversee and manage all aspects of the golf operations at our facility. This includes ensuring exceptional customer service, maintaining high standards of course conditions, managing staff, organizing events, and maximizing revenue opportunities.

Your leadership will play a crucial role in delivering an outstanding golf experience for our members and guests.

Responsibilities

• Creates a member service-oriented atmosphere that promotes the game of golf and meets the needs of the members.
• Responsible for implementing and maintaining excellent service to achieve member and guest satisfaction.
• Oversees the care and operations of all guest-facing experiences, pro shop facilities, and associated physical assets.
• Develops, implements, and monitors annual budget, revenue goals, and expenses for the golf operations department.
• Provides timely and accurate reporting of all financial and non-financial information as directed, requested, or required by management or representatives.
• Monitors monthly and other financial reports / statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
• Monitors financial performance and works with the Membership Sales Director in the promotion of new member leads, interaction with prospective members, and orientation of new members.
• Develops, maintains, and administers sound organizational plans and initiates improvements as necessary.
• Works closely with all resort departments to maximize total property revenue : Sales, Marketing, and F&B.
• Conducts effective hiring, training, coaching, and counseling according to organizational policies.
• Creates a member service-oriented atmosphere that promotes the game of golf.
• Develops and executes the golf marketing and membership plans with the General Manager, Marketing team, and Freed Golf division.
• Ensures the highest standards of quality for on-course food and beverage services in partnership with food and beverage departments.
• Implements policies and procedures for the Golf and Experiences Departments, including compliance with all company standards relating to quality of products, programming, and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates;

addressing complaints and resolving problems.

• Manages department members that may include, but are not limited to Head Professional, Tournament Coordinator, Teaching Professionals, Golf Services Manager, Experiences Manager, and Retail Manager.
• Provides leadership and vision to golf staff, building people, and preparing them for career advancement.

Qualifications

• Must be a member in good standing of the CPGA.
• Minimum 2-3 years of leading a team.
• Strong business acumen with demonstrated skills.
• Successful completion of a recognized Golf Management / Operations program.
• Director of Golf in a Four Diamond Resort (preferred).
• Experience with a diversity of golf course operations : resort, semi-private.
• Thorough understanding of the Golf Retail industry.
• Must be polished and professional and have excellent communication skills.
• A demonstrated passion for guest service and exceeding expectations.
• Great computer skills required, including experience with Microsoft Office, LightSpeed, POS, retail inventory, and familiarity with web-based golf partners.

Compensation

The salary range is $80,000-$90,000 + incentive.

Benefits / Perks

• PGA of Canada Membership Dues.
• Teaching Lesson Revenue.
• Cell Phone Allowance.
• Clothing Allowance.
• Complimentary Staff Pass to all Freed Hotels & Resort properties (Deerhurst Resort, Muskoka Bay Resort, and Horseshoe Resort).

Course Website

https : / / www.muskokabayresort.com /

Employment Duration

Full Time, Year Round

Contact Information

Apply directly at Muskoka Bay Resort Careers Page or send an email to [email protected].

Our Commitment to You :

We believe in fostering a culture of respect, collaboration, and growth. We are dedicated to providing you with the support, resources, and opportunities you need to thrive in your role and advance your career.

From comprehensive benefits packages to ongoing training and development initiatives, we prioritize your well-being and professional growth every step of the way.

Join our team and experience the difference of working for an organization that truly values its employees.

The above job description is not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with or expected of the role, but is intended to accurately reflect principal job elements.

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