64198-1 - Sr. Bilingual Administrative Assistant (FR/ENG) with Salesforce experience to support various administrative functions for our Banking client

Position Title : Sr. Bilingual Administrative Assistant

Length of Contract : 8 months with possible extension

Physical Work Location : Hybrid currently 4 days in office in DT Montreal, expected to come in additional days if the business requires.

Must-Have Skills :

• 3-5 years of experience in an administrative / or executive assistant role
• Bilingual (fluent in French and English both written and verbal)
• Strong customer service skills
• Salesforce experience

Nice-to-Have Skills :

• Former banking / FI experience
• Concur experience

Interview Process :

• MS Teams, 30 Minutes
• Bilingual portion to evaluate fluency in French

Role Responsibilities (including but not limited to) :

• Supports the execution of strategic initiatives; includes tracking metrics and milestones
• Builds effective relationships with internal / external stakeholders
• Analyzes data and information to provide insights and recommendations
• Leads the planning, coordinating, and implementing department events
• Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group
• Coordinates and monitors budgets and reporting on results vs. budget
• Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities
• Manages and monitors calendars and upcoming events
• Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation
• Supports the coordination and implementation of department events
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available
• Supports the development of tailored messaging, which may include writing, editing, and distributing communications (e.

g., correspondence, presentations, policies & procedures)

• Dispatches outgoing communications
• Answers central phone line, responding to and resolving / escalating inquiries
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
• Prepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget
• Makes travel arrangements, booking flight / hotel reservations as needed
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies;

verifying receipt of supplies

• Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and / or divisional guidelines to ensure consistency in entitlement and to determine staff availability
• Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.)
• Collaborates with internal and external stakeholders to deliver on business objectives
• Organizes work information to ensure accuracy and completeness
• Completes complex & diverse tasks within given rules / limits and may include handling escalations from other employees
• Analyzes issues and determines next steps
• Broader work or accountabilities may be assigned as needed
Il y a 21 jours