Talent.com
Sani Marc
Technical services representativeSani Marc • Brossard , QC
Technical services representative

Technical services representative

Sani Marc • Brossard , QC
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Permanent
Description de poste

Description

The Technical Service Representative is responsible for performing diagnostics and/or evaluations related to parts and after-sales service for our various equipment lines. You will receive training on the operation of different cleaning equipment and will be in contact with a diverse clientele from across Canada.

Responsibilities

Member of the service and equipment director's team, the technical service representative performs all of the following functions:

  • Act as the primary point of contact for customer calls nationwide and provide technical solutions;
  • Address issues raised by customers to determine the nature and cause of these problems;
  • Coordinate with service technicians for interventions if necessary;
  • Inform suppliers, customers, and company employees about policies related to warranties and merchandise returns;
  • Access a database regarding prices and customers to ensure service efficiency;
  • Enter orders into the order management system;
  • Check product availability, manage inventories, and coordinate to ensure prompt and efficient deliveries;
  • Track orders until delivery and follow up with customers to ensure their satisfaction;

To perform, you need to :

  • Be bilingual (French and English), both spoken and written, as the position deals with a fully bilingual clientele;
  • Basic skills in mechanics, electromechanics, and electricity;
  • Experience as a parts counter clerk or technical advisor (an asset);
  • Good communication skills and aptitude for customer service over the phone;
  • Good organizational skills, both in work methods and time management;
  • Respectful and customer-oriented;
  • General knowledge of computer systems (Microsoft Office suite);

Advantages

  • Group insurance coverage
  • Long Term Disability Insurance
  • Dental insurance
  • Life insurance
  • Employee discount
  • Employee Assistance Program
  • Travel insurance
  • Reimbursement of training and development activities
  • Telemedecine
  • Employer's participatory RRSP
  • Mobile holidays
  • Corporate events

Note

  • You will be eligible for the group insurance program and the retirement plan with employer contributions;
  • We offer 13 paid vacation days (5 days more than labor standards) and floating days;
  • We care about our employees' health; that's why we provide free fruit and coffee and reimburse part of the registration fees for physical activities;
  • You will benefit from training and participate in the launch of new equipment;
  • You will contribute directly to customer satisfaction and loyalty through your technical expertise;
  • And most importantly, you will join a team of dynamic, dedicated, and pleasant individuals!
Créer une alerte emploi pour cette recherche

Technical services representative • Brossard , QC

Offres similaires

Technical Implementation Engineer II

Landis+GyrLongueuil
Temps plein

FY 2024 and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid‑edge intelligence, and power... Voir plus

 • Offre sponsorisée

Technical Support & Customer Service Specialist

Fed ITlongueuil, qc, Canada
Temps plein +1

Technical Support & Customer Service Specialist.I’m Frédérique Tahon, Recruitment Director at FED IT, specialized in IT placements.I’m excited to present an opportunity with a leading Canadian imme... Voir plus

 • Offre sponsorisée

Customer Service Representative

Evlvlongueuil, qc, ca
Temps plein

Customer Service Representative.Join a growing manufacturing company known for its strong team culture and internal growth opportunities.This is a great entry-level role for someone looking to buil... Voir plus

 • Offre sponsorisée

Customer Service Representative - Evlv

Evlvlongueuil, qc, ca
Temps plein

Customer Service Representative.Join a growing manufacturing company known for its strong team culture and internal growth opportunities.This is a great entry-level role for someone looking to buil... Voir plus

 • Offre sponsorisée

Technical Support Specialist — Hybrid & Growth‑Oriented

D-BOX Technologies Inc.Longueuil, QC, CA
Temps plein

A technology company is seeking a Technical Specialist for Customer Service in Longueuil, Canada.The role involves providing technical support to customers via email and telephone, documenting info... Voir plus

 • Offre sponsorisée

Technical advisor

Terapro GroupBoucherville, Quebec, Canada
Temps plein

Terapro Construction , dealer for the renowned Case brand, distinguishes itself in the sale and maintenance of new and used construction equipment.A full range of state-of-the-art machinery is offe... Voir plus

 • Offre sponsorisée

Technical Support Specialist - Midea Canada

Midea Canadabeloeil, qc, ca
Temps plein

Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving... Voir plus

 • Offre sponsorisée

Customer Service Representative - Infraction Review

New Era TechnologySaint-Jean-sur-Richelieu, Montérégie, CA
Temps plein

The Infraction Review Technician is a role supporting parking enforcement throughout Canada.Dynamic work environment and great team.Starting salary: $19-$21 per hour (CAD).Two paid sick days (after... Voir plus

 • Offre sponsorisée

Delivery Driver - Flexible Schedule

Uber eatsSaint-Valentin, QC, CA
Temps plein +2

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Voir plus

 • Offre sponsorisée

Technical Services Manager

Automatic SystemsBrossard
Temps plein +1

In this strategic role, you will have the opportunity to lead a dynamic Technical Services team, while working closely with our service partners.As the guardian of technical expertise, you will ens... Voir plus

 • Offre sponsorisée

Director of Professional Services - Solutions Metrix

Solutions Metrixlongueuil, qc, ca
Temps plein

Director of Professional Services (HYBRIDE - 2 TIMES PER WEEK AT THE OFFICE).VP Operations / Executive Leadership.Director of Professional Services.CRM implementation delivery practice.This role re... Voir plus

 • Offre sponsorisée

Field Technician / Product Representative

Tier1Energy Inc.Saint-Jean-sur-Richelieu, Montérégie, CA
Temps plein

Field Technician / Product Representative.Full Time DOC BC Fort St John - Lift Services.Field Technician / Product Representative.Definitive Optimization, a division of Tier 1 Energy Solutions, is ... Voir plus

 • Offre sponsorisée

Technical Support Specialist - Hybrid

ISAAC InstrumentsSaint-Bruno-De-Montarville
Temps plein

ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking.Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting dr... Voir plus

 • Offre sponsorisée

Technical Support Specialist — Hybrid & Growth‑oriented

D-BOX Technologies Inc.Longueuil, Canada
Temps plein

A technology company is seeking a Technical Specialist for Customer Service in Longueuil, Canada.The role involves providing technical support to customers via email and telephone, documenting info... Voir plus

 • Offre sponsorisée

Technical Support Engineer

NorbecBoucherville, Canada
Temps plein

Job Description Posted Friday, March 27, 2026 at 4:00 a.Job Summary Reporting to the Director of Technical Support & Quality Assurance, the Technical Support Engineer is responsible for handlin... Voir plus

 • Offre sponsorisée

Senior, Network, Systems Administrator (Remote – Boucherville)

RONABoucherville, QC, Canada
Télétravail
Temps plein

We require all our head office associates to be proficient in French, spoken and written.Position is REMOTE : The selected candidate must reside within 250 km of our BOUCHERVILLE (Qc) office.At RON... Voir plus

 • Offre sponsorisée

CIBC Financial Services Representative

CIBCSaint-Bruno, QC, CA
Temps plein

Empower clients at CIBC as a Financial Services Representative in Saint‑Bruno.Build relationships, deliver tailored financial services, and enhance client experiences in an on-site role.CIBC seeks ... Voir plus

 • Offre sponsorisée

Technical Support Technician

ProkontrolLongueuil, QC, CA
Temps plein

ProKontrol is the largest distributor of heating, ventilation, air conditioning and refrigeration controls (HVACR) for commercial buildings in Canada.We distribute all major brands of HVAC controls... Voir plus