Is this job for you?
Do you have experience leading a team?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division!
Responsibilities
- Basic forecasting and business analysis
- Processing service concerns within the first year
- Coordinate service calls for furniture and appliances
- Respond to customer inquiries and offer solutions
- Process sales order confirmations for builders and large contracts
- Co-ordinate product reservations and deliveries for large contracts
- Organizing builder / special project deliveries
- Consistently follow up with customers on the progress of customer service related issues
- Other duties as assigned periodically
Qualifications
High school diploma or equivalentMinimum 5 years customer service or sales experience
Excellent telephone mannerExcellent verbal and written communication skillsStrong working knowledge of MS Office programsCreative problem solving skillsA positive and enthusiastic attitudeWhy The Brick?
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your familyCompetitive remuneration package that will commensurate with experienceCareer progression potential with plenty of access to ongoing personal and professional developmentEmployee discountsA dynamic environment to showcase your leadership talents.Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
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