ServiceNow Developer

ServiceNow Developer

Location : Montreal

Experience Required

4–6 Years

Primary Skill

ServiceNow

Mandatory Certification

ServiceNow Certified System Administrator (CSA)

Role Overview

The ServiceNow Developer will be responsible for configuring, enhancing, and integrating ServiceNow modules to support enterprise digital initiatives. The role focuses on workspace configuration, Employee Center migration, CSDM alignment, and system integrations to improve operational efficiency and user experience.

Scope of Work / Initiatives (Planned This Year)

Digital Product Release (DPR) Workspace

Configure and enhance workflows for release management and reporting

Employee Center Migration

Transition existing portals to Employee Center for improved user experience

ServiceNow–Apptio Integration

Integrate Apptio for Service Total Cost of Ownership (TCO) reporting

CSDM Re-alignment

Assess and realign CMDB data model to CSDM standards

Azure DevOps (ADO) Integration

Implement bi-directional integration to streamline development workflows

Required Qualifications

4–6 years of ServiceNow development experience

Strong expertise in Workspaces, Employee Center, ITSM, CMDB, and CSDM

Proficiency in ServiceNow scripting using JavaScript and Glide API

Hands-on experience with ServiceNow integrations (REST, SOAP, APIs)

Essential Skills

ServiceNow platform development and configuration

Workflow and process automation

CMDB and CSDM data modeling

Integration development and troubleshooting

Strong analytical and problem-solving skills

Effective communication and collaboration abilities

Desirable Skills

Experience with Apptio integrations

Knowledge of Azure DevOps (ADO)

Experience with ServiceNow Workspaces and Employee Center UX

Exposure to Agile / DevOps environments

Keywords

ServiceNow, ITSM, CMDB, CSDM, Workspaces, Employee Center, Apptio, Azure DevOps, Integrations