customer service agent
- Education :
- Expérience :
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Tasks
- Act as spokesperson for an organization
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Supervision
3-4 people
Experience
- 1 to less than 7 months
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 40 hours per week
customer service agent
Research and prepare communications material Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and..
customer service agent
Education Secondary (high) school graduation certificate Tasks Advise clients on advertising or sales promotion strategies Answer written and oral inquiries Address customers' complaints or..
customer service agent
Newsletters and other material Address customers' complaints or concerns Arrange for billing for services Explain the type and cost of services offered Maintain records and statistics Perform..
customer service agent
Education. Expérience. Education Secondary (high) school graduation certificate Tasks Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for..
customer service agent
Research and prepare communications material Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and..
customer service agent
Research and prepare communications material Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for refunds and credits Explain the type and..
customer service agent
Education. Expérience. Education Secondary (high) school graduation certificate Tasks Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for..
customer service agent
Education. Expérience. Education Secondary (high) school graduation certificate Tasks Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for..
customer service agent
Education. Expérience. Education Secondary (high) school graduation certificate or equivalent experience Tasks Address customers' complaints or concerns Answer inquiries and provide information..
