Community Outreach Worker, Phoenix Youth and Community Centre
Job Summary :
The PYCC Community Outreach Worker is responsible for facilitating a range of programs, services, supports, and community events to the youth, adults, and families, residing in Mulgrave Park.
Activities include but are not limited to recreation, art, team building, communication, life skills development, and employment & education support.
In addition to programs, the Community Outreach Worker also provides individualized case management support to a small caseload of youth and / or families.
Compensation : $46,000 annual salary, comprehensive group medical insurance plan, Employee and Family Assistance Program, RRSP contribution, three weeks of vacation in the first year and four weeks of vacation in the second year, generous sick leave, a generous paid holiday schedule, in-house trainings, and professional development opportunities.
Hours of Work : 8-hour shifts Monday-Friday with flexibility between the hours of 9 : 00am and 8 : 00pm. (40-hour work week).
Location : 123 / 133 Jarvis Lane, Halifax, NS in the community of Mulgrave Park
Reports to : Manager, Phoenix Youth and Community Centre
Screening Requirements : Due to the sensitive nature of our work with youth, this position is subject to a satisfactory criminal record check including a vulnerable sector search, a child abuse register check and proof of education.
DUTIES AND RESPONSIBILITIES :
- Ensure the program’s delivery is congruent with Phoenix’s mission, vision, and philosophy.
- Work in accordance with Phoenix’s policies, procedures, and philosophy of practice from a social justice lens.
- Support Phoenix’s commitment to diversity, equity, and inclusion through learning
- opportunities, critical self-reflection, and professional development.
- Ensure PYCC programming meets the needs of the youth, families, and the community we serve.
- Create and implement fun and engaging developmentally appropriate programs and activities for youth ages 12-18, specifically in recreation and physical activity.
- Engage with and develop supportive connections with youth in schools and community who need ongoing supportive services.
- Manage a caseload of clients, using a youth centered / led approach designed to identify
- short- and long-term goals.
- Liaise and advocate with schools and community agencies on behalf of youth, families, and community residents.
- Develop and maintain relationships with community partners integral to the success of the programs and service delivery.
- Complete and maintain records, assessments, daily statistics, and files, and ensure confidentiality is protected.
- Assist with facility maintenance, health and safety needs to ensure a therapeutic milieu.
- Work collaboratively with other Phoenix programs, teams and / or committees.
- Participate in external community-based committees, projects, or activities as required.
- Conduct public education presentations about PYCC programs as required.
KNOWLEDGE, SKILLS, ABILITIES AND OTHER REQUIREMENTS :
- Solid knowledge of youth development and engagement as it relates to employment, education, social inclusion, well-being, and recreation programming.
- Understanding of and demonstrated skill in individual case management and supportive outreach activities.
- Demonstrated skill in community engagement and ability to build healthy respectful rapport with youth, parents, and community members.
- Ability to create a welcoming and engaging environment that fosters a sense of belonging for youth and families from a variety of cultural backgrounds.
- Demonstrated skill organizing and facilitating group and recreation programs for youth and adults.
- Solid interpersonal, written & verbal communication and organizational skills.
- Proficiency in Microsoft Office 365 and internet usage required.
- Demonstrated understanding and skill applying a social justice lens, using a youth / family-centered approach and trauma-informed practice.
- Interest and skills using Afrocentric theory and a culturally responsive approach.
- Wide-ranging knowledge of Mulgrave Park and North End Halifax community resources and the social service delivery system is an asset.
EDUCATION AND EXPERIENCE :
- Bachelor of Social Work or Bachelor of Child and Youth Studies or equivalent.
- Registration or Candidacy for Registration, certification, or membership of a related professional body (if applicable).
- A minimum of three years’ experience working with youth providing individual case management support, advocacy, and outreach services.
- A minimum of two years’ experience developing, implementing, and facilitating group and recreation programs for youth and larger community groups that include families.
- Experience working with secondary schools, post-secondary educational institutions, and employers to enhance youth program development is a desirable asset.
- Non-violent crisis intervention (CPI), suicide intervention (ASIST), standard first aid or a commitment to secure those requirements within six months of being hired.
- Access to a vehicle is an asset.
- Experience working for a non-profit organization is an asset.