Dental Senior Admin

Job Description

Job Description

Location : Stoney Trail Dental.

Schedule : Mon–Fri / Rotating evenings & Saturdays, Sundays.

Compensation : $19-35 / hour + [benefits / bonus / parking].

Start Date : Immediately.

About the Role :

We are seeking a confident, patient-focused Dental Administrator / Patient Care Coordinator to join our team. This role is ideal for someone who enjoys people, thrives in a fast-paced environment, and can professionally guide patients from inquiry to appointment to treatment acceptance. You will be the first point of contact for many patients and a key driver of an organized schedule and an exceptional patient experience.

Key Responsibilities :

Patient experience & communication :

• Welcome patients, manage check-in / check-out, and maintain a warm, professional front desk environment.
• Answer phones, respond to emails / texts, and manage high call volumes with strong service standards.
• Handle patient concerns respectfully and escalate appropriately when needed.
• Collect feedback and support patient retention (reactivation and follow-up protocols). Get 5 Star Review.

Scheduling & coordination :

Treatment coordination & financial conversations :

Administrative & systems :

Qualifications (Must-Have / Preferred) :

Must-Have :

Preferred :

What Success Looks Like :

Why Join Us :

How to Apply :

Please apply with your resume and a short note describing :

Your dental admin experience (software used), and A time you successfully handled a difficult patient or a high-stress front desk moment.