Production Support Analyst

Want to work in technology at an investment bank

Graduate training ongoing support opportunities at leading global employers the Alumni graduate program gives you everything you need. (And dont worry theres no training bond. No exit fees no hidden catches).

Here at mthree we pair great graduates with brilliant global businesses. Our clients include tier one investment banks and other organizations across a range of industries from insurance to healthcare to travel.

mthree has an exclusive partnership with Columbia Univ. School of Engineering. All mthreeAlumni are eligible to receive two Executive Education certificates from Columbia Engineering as part of their Academy and industry placement experience at no cost. Further all participating Alumni will have access to the Columbia Engineering network and ongoing training.

What youll do :

Production support plays a vital role in enterprise technology from algorithmic trading engines to regulatory reporting.

Think of it as healthcare for technology. As a production support analyst with mthree youll be on a shared mission to look after the technical systems and processes other teams rely on.

As a Production Support Analyst youll :

• Provide 24 / 7 production support for high-availability trading risk and batch-processing applications.
• Monitor system health application performance and batch workflows to proactively identify and resolve issues gaps or delays.
• Execute incident problem and change management processes in alignment with technology standards.
• Troubleshoot and analyze production issues related to infrastructure application logic connectivity and data quality.
• Develop and maintain operational dashboards catalogues and automated reporting using Databricks Oracle or similar platforms.

How the Alumni program works :

What youll learn at the mthree Academy :

What youll need :

What were looking for :

What youll get :

How to apply :

We take great pride in celebrating the diversity of each and every individual who contributes to making mthree the company it is today and will be in the future. We value diversity both within mthree and with our partner companies and were proud to provide an environment where all our colleagues can flourish. That means promoting a strong culture of equality but most importantly inclusion. We never want people to change - only add to the amazing mix of people that work for mthree.

Required Experience :

IC

Key Skills

IT Experience,Problem Management,Desktop Support,Citrix,Mobile Devices,Windows,Customer Support,Help Desk,Operating Systems,Technical Support,Troubleshooting,Application Support

Employment Type : Full Time

Experience : years

Vacancy : 1