technical support specialist – information technology (IT)

Brimich Logistics & Packaging Inc.
Brantford, ON, CA
34,5 $ / heure
Permanent
  • Education :
  • Expérience :

Education

Bachelor's degree

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Screening questions

Are you currently legally able to work in Canada?

Experience

2 years to less than 3 years

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Registered Retirement Savings Plan (RRSP)
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 35 to 44 hours per week
  • Il y a plus de 30 jours
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