IA-CR-ITS2-Systems Engineer

The Infrastructure Technical Specialist (INTS) is asenior level resource with specialized knowledge and experience inspecific technologies.

Theclient is looking for local resources to fill this position. Theperson needs to sot onsite for the first 30 days and then will worka hybrid model afterwards.

Local / regional candidates only.

GENERALSUMMARY

The Systems Engineer s role isto design installadminister and optimize servers and relatedcomponents to achieve highperformance of the various businessapplications supported by City of CedarRapids.

This includes localremote and cloudbased solutions ensuring theavailability ofapplications configuring new implementations anddevelopingprocesses and procedures for ongoing management of theserver environment.

Where applicable the Systems Engineer willassist in overseeing the physical securityintegrity and safety ofthe data center / server environment.

The SystemsEngineer plays a key role in providing creativedynamic solutionsfor a variety of needs at the City of Cedar Rapids.

The citymaintains a highly availableenvironment requiring coordination withlocal departments and providingcritical services.

As acustomercentricDivision of the City IT staff must display thehighest levels ofprofessionalism teamwork and flexibility.

ESSENTIAL DUTIES &RESPONSIBILITIES

The intent of this jobdescription is to provide arepresentative summary of the majorduties and responsibilities performed byincumbents of this job.

Employees may be requested to perform jobrelated tasksother thanthose specifically presented in thisdescription.

• Collaborate with IT City management and leadersto assess near andlongterm virtualization capacity needs with financiallysoundsolutions.
• Develop strategies for serviceimplementations;architect the infrastructure required to supportthose strategies.
• Act as project lead in thedesign and review ofnew services applications and hardware; conductcapacity planning as needed.
• Lead coordinateand participate in key processimprovements as they relate to theserver environment.
• Coordinate andcollaborate with networkengineering business application anddatabase administration function toensure availability reliabilityand scalability of servers and cloud servicesto meet businessdemands.
• Collaborate on and implementpoliciesprocedures and technologies to ensure services security andcompliance.
• Develop implement and maintainpoliciesprocedures and associated training plans for systemsadministration usageand disaster recovery.
• Check the service desk database for Incidentsand Service Requests;prioritize and respond to tickets as appropriate andwithin statedSLAs.
• Serve as cornerstone for escalatingserverissues; provide timely response to customer escalations.
• Define and document best practice proceduresforimplementation and maintenance of theenvironment.
• Perform file system configurationandmanagement; define and perform server backups and recoveryprocedures.
• Plan and implement strategies forDisasterrecovery and Business continuity solutions within theenvironment.
• Plan and implement serverupgrades softwareupgrades maintenance fixes and vendorsuppliedpatches and coordinate thoseefforts with System Engineer andapplications team.
• Provide Web administrationsupport by overseeingand maintaining Web server functions such asassuring logging and metrics dataare stable.
• Monitor and test system performance and provideperformancestatistics and reports.
• Stay current onsecurity related trends and makerecommendations based on research.
• Create shell scripts as required.
• Manage enterprise directory servicesandsupporting server infrastructure.
• Manageall cloudbased backoffice services andprovide integration supportfor all other cloudbased services.
• Define andimplement strategies for integratingdisparate operatingenvironments.
• Recommend and executemodifications to serverenvironment to improve efficiencyreliability and performance.
• Develop andserver documentation and maintaintraining materials.
• Manage and / or provide guidance to juniormembersof the team.
• Perform services andsecurity audits andbackups andrecovery.

MINIMUM ENTRANCEQUALIFICATIONS

• University degree in computer science or relatedfiles and / or 5 7years equivalent work experience.
• MicrosoftCertified Professional or higher
• VMwareCertifications

COMPETENCIES FORSUCCESSFULPERFORMANCE OF JOBDUTIES

Knowledgeof :

• At least fiveyears equivalent work experiencein a senior technical analyticalposition responsible for managingserverenvironments.
• Moderate to advancedknowledge of VMware.
• Experience implementing anew ESX clustermigrating clusters decommissioning hosts updatingVMware tools and buildinga new vCenter.
• Troubleshooting ESX issues related to storagenetwork andperformance issues.
• Advanced knowledge of thefollowing : WindowsServer Active Directory RedHat SharePoint and MSTeams.
• Moderate to advanced knowledge of thefollowingTechnologies including Pure Storage Nimble Storage andDell Servers.
• Not required but beneficial iffamiliar with;VEEAM.
• Experience installingconfiguring andmaintaining all manners of server hardware andassociated network equipmentincluding SCSI RAID and I / Otopology.
• Experience with server performancetuning andmonitoring tools.
• Excellenthardware troubleshooting experience.
• Abilityto follow the City s change managementpolicy.
• Ability to work tickets through the City sservice desk ticketingsystem with detail.
• Working technicalknowledge of scripting codeusing VBScript Command Shell PowerShellor related tools.
• Good understanding of theorganization s goalsand objectives.
• Knowledgeof applicable data privacy practicesand laws.

Required / DesiredSkills

Skill

Required / Desired

Amount

ofExperience

Universitydegree in computer science or related files and / or 5 7 yearsequivalent workexperience.

Required

Years

MicrosoftCertified Professional or higher

Required

Years

VMwareCertification

Required

Years

Atleast five years equivalent work experience in a senior technicalanalytical position responsible for managing serverenvironments.

Required

Years

Experienceimplementing a new ESX cluster migrating clusters decommissioninghosts updating VMware tools and building a newvCenter.

Required

Years

TroubleshootingESX issues related to storage network and performanceissues.

Required

Years

Advancedknowledge of the following : Windows Server Active Directory RedHatSharePoint and MS Teams.

Required

Years

Moderateto advanced knowledge of the following Technologies including PureStorage Nimble Storage and DellServers.

Required

Years

Experienceinstalling configuring and maintaining all manners of serverhardware and associated network equipment including SCSI RAID andI / Ot

Required

Years

Experiencewith server performance tuning and monitoring tools.

Required

Years

Excellenthardware troubleshooting experience.

Required

Years

Workingtechnical knowledge of scripting code using VBScript Command ShellPowerShell or related tools.

Required

Years

Questions

Question

Question1

TheContractor must report any disciplinary action misdemeanor orfelony convictions to the State for any temporary IT staffprovided.

Do you agree to thisrequirement

Question2

Absencesgreater than two weeks MUST be approved by CAI Management inadvance and contact information must be provided to CAI so that aresource can be reached during his or her absence.

The client hasthe right to dismiss the resource if she or he does not return towork by the agreed upon date. Do you accept thisrequirement

Question3

Thisrequirement falls under the ERTR process. The candidate MUST submittheir Right to Represent electronically following the process to beconsidered.

Do you accept thisrequirement

Question4

Pleaselist candidates emailaddress.

Question5

TheVendor Rate for this position is BR. Do you accept thisrequirement

Question6

PROVIDECANDIDATES CURRENT PHYSICAL LOCATIONHERE

Question7

INTERVIEWDATES : Interviews will be conducted on March 25 26 and 27 only tosubmit candidates available for interviews on the date(s)provided.

Question8

SHOWYOUR WORK In the summary of qualifications field under the detailstab of the candidates profile you should explain why your candidateis the best fit for this position.

Please confirm that you havethoroughly validated and attested to the accuracy of thecredentials listed throughout this candidates VectorVMS profile andresume according to Section 5.

2.5 of ITS009440. Do you confirmCandidates will get rejected if an agency cuts and pastes thecandidates resumes into this field.