Seasonal In Room Dining Server

Company Description

Fairmont Hotel Vancouver, known as the Castle in the City’, with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit.

A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project.

With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine.

Join our team and welcome our guests to extraordinary experiences at their home away from home.

Job Description

Seasonal In Room Dining Server

Our guests are always at home at Fairmont Hotels & Resorts and their In Room Dining experience is no exception. As an In Room Dining Server providing warm service, efficiency and knowledge of our menu offerings, you will ensure the timeliness and enjoyment of every memorable meal.

Our Culture & Benefits :

• An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
• Seasonal contract from May 1st 2024 to September 30th 2024
• The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place
• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• A competitive rate starting at $17.36 (80% of rate) per hour : (plus gratuities) increasing to $21.70 (Full rate) after 3 months
• Complimentary meal through our Colleague Dining Program
• Complimentary uniform laundering
• Complimentary hotel stay with breakfast for two through our BE OUR GUEST program
• The opportunity to work in a luxury hotel environment and a Vancouver heritage building with a historic legacy dating back to 1939
• Free learning programs through our Academies and discounted eCornell courses
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing :

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of all beverage lists
• Deliver food and beverage in a timely and accurate manner
• Pick up orders efficiently from the kitchen
• Check outgoing orders for quality and accuracy of set up
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Please note actual hours worked will fluctuate based on business needs.

Qualifications

Your experience and skills include :

• Minimum 1 year Food & Beverage service experience required
• Previous Point of Sale System experience preferred
• Serving It Right Certificate
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to work flexible schedules (including evenings, weekends and overnights)

Physical Aspects of Position (include but are not limited to) :

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 20 lbs
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

Visa Requirements :

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS