FIT4LESS MANAGER
Who is a Fit4Less Manager?
The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.
Job Summary :
Manages, monitors and completes processes, expectations and duties to ensure a clean and safe club, friendly associates, and supports an automated brand. :
- Offers and ensures consistent friendly customer service.
- Completes and leads cleanliness duties using standards, policies, processes and guidelines.
- Ensures club cleanliness practices and process expectations are being met to provide members and associates with a clean and safe environment.
- Leads and trains the handling of member concerns and resolves escalated member complaints.
- Identifies, informs and uses effective action plans to solve club duties and processes that are not meeting expectation.
Manages direct reports and the people requirements of the Department / Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement.
- Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department / Team budget.
- Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and safe working experience.
Achieves revenue goals and controls expenses to reach provided budgets to financially manage their location effectively
Our Ideal Fit4Less Candidate :
- High School Diploma
- Experience leading, training and motivating teams.
- Experience exceeding individual and team sales goals.
- Intermediate verbal communication skills.
- Written communication skills.
- Customer service skills.
- Basic proficiency in the use of computers / technology (e.g., Microsoft office / apps, internet).
- Remains calm under pressure and can handle stress.
- Is dedicated to meeting the expectations and requirements of both internal and external customer.
- Provides challenging tasks and assignments.
- Clearly assigns responsibility for tasks and decisions.
- Creates a climate in which people want to do their best.
Working with Fit4Less Gives You :
- Ongoing training and development to ensure a long and successful career path
- Opportunities for advancement
- Free Fitness membership
- Group health care plans
- Fun and energetic atmosphere to come to every day!
Compensation :
$40,000.00 - $50,000.00
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