Quality Manager
We are currently searching for an experienced Quality Manager for our manufacturing team in London, Ontario. Our ideal candidate will act as the quality liaison with ISO auditor / registrar, customers and third-party organizations.
As a key member of the management team the focus will be on the enhancement of quality systems and processes to ensure existing and new products meet or exceed established high-quality standards.
KEY RESPONSIBILITIES :
- Develop, implement and improve systems and processes to improve product quality
- Maintain and enhance tracking of and systems for internal and external quality KPI’s
- Advance the QMS to promote good businesses practices and applicable ISO requirements
- Create, populate, and maintain FMEAs, Control Plans, and related quality documents
- Support employee training in the proper application of gauging, testing, first-off and in-process inspections
- Identify error-proofing opportunities and lead cross-functional team implementations
- Enhance respective systems and processes to improve product quality and support flawless execution
- Lead COQ projects using operational, and warranty data
- Drive the development, qualification, and implementation of inspection, testing, and measurement equipment
- Analyze operational & quality data to drive corrective actions & continuous improvement
- Lead cross-functional teams in problem solving & root cause analysis to improve product quality & quality related processes
- Develop training material and conduct training on relevant subjects and methodologies
- Prepare and present reports to team members and management, as required
- Maintain and enhance the QMS and the ISO corrective actions systems
- Act as the quality liaison with ISO auditor / registrar, customers & third-party quality organizations
- Provide quality related support to new product launches - DFM, FMEA, Control Plans, MSA
- Prepare and perform effective internal and supplier quality audits
QUALIFICATIONS :
- Post-secondary education and / or certification in quality management
- 5 years’ experience in a Quality Manager role in a manufacturing environment
- Demonstrated working knowledge in Lean Manufacturing, Six Sigma certification preferred
- Knowledge / experience with implementation of quality tools and processes
- Internal ISO auditor certificate - Lead auditor preferred
- Excellent analytical and problem-solving skills
- Proven ability to effectively execute on value creating projects to achieve identified targets
- Strong working knowledge of quality systems
- Strong verbal, written and interpersonal skills with demonstrated diplomacy and professionalism
- Ability to work well individually or as part of a cross functional team
- Strong capabilities with MS Office tools, Advanced Excel
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