Backup Engineering SME, Deloitte Global Technology

Job Type: Permanent
Work Model: Hybrid
Reference code: 127382
Primary Location: Toronto, ON
All Available Locations: Edmonton, AB; Halifax, NS; Toronto, ON

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Experience a firm where wellness matters.
• Be expected to share your ideas and to make them a reality.

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

The Backup Engineer SME would be responsible for the following:

• Support 24x365 on call rotation backup operation and management of disaster recovery.
• Responsible for ensuring that we are adhering the backup policies and backup schedule.
• Able to provide architectural suggestions and direction with the team and enterprise architecture.
• For BCP services, assist continuity team on selecting the proper technology to ensure all SLAs for recovery are met.
• For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off.
• Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used.
• Oversee health checks of backup and replication every day and fix any issue that arises to ensure backup and replication SLAs are met.
• Configure backups and perform restore as and when needed.
• Monitor Service Now Incidents, Requests and Change activity.
• Participate in planned maintenance activities.
• Respond to and manage service issues and problems.
• Responsible for awareness and compliance to policy and guidelines
• Report any breaches in information security or policies.
• Identify repeatable operational tasks and issues; create automated resolutions to these situations to reduce operational overhead.
• Optimization and performance of hardware infrastructure.
• Cloud operations experience and strong experience on Windows, Linux server.
• Optimization and performance of hardware infrastructure.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

Do you possess the following?:

Bachelor’s Degree (or 7+ years’ experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field.

Technical Skills:

• PowerShell Scripting
• Advance, Professional Certification in Cloud /Microsoft – Windows Server, SQL Server
• Expert knowledge of Veeam Backup and Recovery Solution, its design implementation and maintenance.
• In-depth knowledge of cloud vendors and technology, specifically Microsoft Azure. GCP and AWS backup capabilities.
• Understanding, implementation and use of Ransomware technology solutions to protect against modern day threats.
• Experience working in an environment that has embraced a DevSecOps approach to service delivery.
• Detailed understanding and ability to operate within a process-driven organization.
• Windows Server administration and Linux Server administration on Cloud.
• General knowledge of VMware, Microsoft SQL Servers and Oracle Servers.
• Advance knowledge on concepts of IAAS/SAAS/PAAS.
• Experience in cost optimization techniques available in AWS/Azure/GCP.

Total Rewards

The salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.