Clerk - Cardiac Sciences

Position Overview

Under the general director of the Manager or delegate, and working as part of a multidisciplinary team, the incumbent is responsible for the efficient and timely scheduling of Cardiac procedures.

The incumbent will receive requisitions, enter patient data into applicable information systems and obtain direction from appropriate individual (technologist, nurse or physician) regarding instructions for scheduling appointments and convey information to patient / families verbally, by telephone or in writing as directed.

The incumbent prepares the department schedules / slates for the following day, verifying patient names and arrival times and ensuring that all the patient appointments are complete.

Other clerical duties may include maintaining databases, faxing and scanning patient histories, and updating patient information.

Duties may include acting as receptionist for the area, responding to inquiries from patients, greeting and directing patients and visitors, receiving incoming calls and relaying messages to the appropriate individuals and escorting patients to another area of the program or arranging for inpatient transportation as needed.

Experience

• One year related clerical experience, including scheduling patient appointments, in a hospital or other health care setting.
• Previous experience using clinic / hospital information & scheduling system is preferred (e.g. Radiology Information System (RIS) and Admission, Discharge, Transfer System (ADT), NESS, EPR, eChart).

Education (Degree / Diploma / Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a recognized course in Medical Terminology required.

Certification / Licensure / Registration

Not Applicable

Qualifications and Skills

• Keyboarding speed of 40 wpm required.
• Excellent interpersonal skills.
• Excellent telephone manners and experience contacting family physician offices and patients.
• Ability to organize and prioritize workload, seeking assistance as necessary.
• Knowledge of Microsoft Office; proficiency in Outlook, Word and Excel.
• Must be able communicate effectively in English, both oral and written.

Physical Requirements

• Must be able to function effectively in a stressful environment with frequent interruptions.
Il y a 9 jours