Coordinator/Administrator

Summary

We are looking for candidates, of any experience level, who are energetic, self-motivated, and organized! Does this sound like you? Keep reading!

We are currently recruiting for Service Advisor / Service Coordinator in Edmonton. This includes general administrative tasks such as scheduling, quoting, invoicing and general coordination.

Training will be provided for all candidates. This opportunity will start as a full-time permanent position.

Role and Responsibilities

Training will be provided for the following Roles and Responsibilities. No prior experience required:
• Handling product service request calls from customers
• Interfacing regularly with the production and service shop
• Advising customers on proper requirements for servicing products
• Assist customers with determining service levels and scope of work
• Interface with Sales group for customer support
• Quoting, entering and fulfilling orders for customers on services provided
• Placing orders to our factory and vendors
• Data entry and tracking
• Repair status updates and reports
• Booking mobile service work
• Reviewing field service requirements (travel, safety, accommodation)
• General reporting
• Extra work hours typically required during Spring & Fall shutdown seasons

Qualifications and Skills

• High school diploma or equivalent life experience
• Post-Secondary education is not required, but would be an asset (especially if in Instrumentation or Mechanical)
• Previous experience with SAP is considered an asset, but is not required
• Comprehensive computer skills
• Proven customer service skills, as providing exceptional customer service is a priority in this role
• Good decision making and multitasking skills
• Highly organized and attention to details are a must
• Team oriented
• Entrepreneurial work ethic

Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above. Close Date: November 22, 2026 (11:59 pm MT) IND123 Requisition ID: 1916