Medical Education and Scheduling Coordinator

Job Summary

The Department of Family Medicine is one of the largest and most complex clinical science departments within the Faculty of Medicine and is dedicated to excellence in patient care, teaching, research, and administration within the discipline of Family Medicine in a distributed learning environment (across three provinces). Reporting to the Halifax Community Postgraduate Administrator, the Medical Education and Scheduling Coordinator is the primary administrative contact for the South Shore Family Medicine Residency Program, coordinating resident schedules, supporting communications and events, providing policy guidance, and delivering administrative support to site leadership.

Key Responsibilities

• Coordinate and administer resident clinical learning schedules, time-off requests, and related records for Family Medicine residency programs across the Halifax Community and South Shore sites.
• Serve as the primary point of contact for residents, learners, faculty, and staff by providing information, guidance, and support on program policies, procedures, and administrative matters.
• Provide comprehensive administrative support, including preparing correspondence and documentation, maintaining records and databases, scheduling meetings, and coordinating calendars and program activities.
• Support the planning, organization, and delivery of residency program events, including orientation, graduation, curriculum activities, accreditation visits, and other special initiatives.
• Maintain and support educational technology and virtual learning resources, ensuring equipment, software, and online systems are functioning effectively to support program operations.
• Foster effective collaboration across program sites while maintaining confidential resident information, supporting continuous program improvement, and contributing to the efficient operation of the residency program and department.

Note

The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.

Required Qualifications

• Business/Office Administration diploma plus approximately three to five years’ relevant work experience (or equivalent combination of training and experience).
• Strong interpersonal and communication (verbal and written) skills.
• Excellent organizational skills and attention to detail including the demonstrated ability towork independently, multi-task and use initiative in both a self-directed and team environment.
• Strong computer skills, including webinar and online conferencing systems Zoom, MS Teams),database management software, MS Office suite (Excel, Word, Access, PowerPoint, Outlook), and Adobe Acrobat with the demonstrated ability to learn new software programs.
• Access to reliable transportation.

Assets

• Advanced experience in MS Excel.
• Previous experience with or knowledge of Brightspace, DalMedix, One45, hospital IT systems, and/or experience dealing with remote technologies and IT matters.
• Experience in a medical environment and/or knowledge of Dalhousie Medical School.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s competencies, in particular:

- Self-Awareness & Professionalism
- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills
- Communication

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Non-probationary bargaining unit employees (NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above.