Fitness Centre Shift Lead

About the Role

The Fitness Shift Lead at Cougars Athletics and Recreation is a vital role focused on fostering an environment that supports the Mount Royal University community to achieve personal growth through Athletics and Recreation. This position oversees fitness centre operations, assists with personal training services, and supports MOVE MORE group fitness classes. The goal is to create a safe, accessible, and inclusive fitness environment that promotes health and wellness.

We are specifically seeking staff who are available to work early mornings (6:00 AM - 9:00 AM), evenings (7:00 PM - 11:15 PM), and weekends.

Responsibilities

• Prepare for classes, including setting up facilities and equipment, and build and maintain relationships with members.
• Clean and organize all fitness areas and equipment (including studios and storage rooms).
• Track and record personal training client visits.
• Conduct facility checks of the full Recreation Centre to ensure safety, cleanliness, and proper user conduct.
• Monitor capacity in all fitness areas.
• Perform equipment checks and manage fitness and recreation activity spaces.
• Understand and implement emergency and evacuation procedures.
• Employ strong critical thinking skills and the ability to problem-solve.
• Complete assigned tasks from direct supervisors.
• Directly supervise, mentor, and guide fitness centre associates and practicum students.

Qualifications

• Excellent communication, organizational, and interpersonal skills
• Customer service and conflict resolution experience
• High School plus additional course work

Preferred Skills

• Knowledge of ActiveNet software
• In process of or working towards HPED/Kinesiology/Personal Training Diploma or recently completed Personal Training or Group Fitness Certification