Workplace Services Professional

The Workplace Services Professional is responsible for delivering an exceptional workplace experience for employees, partners, clients, and visitors within Deloitte's Victoria office. Acting as a central point of coordination for workplace operations, facilities management, client hospitality, and office services, this role ensures the office remains safe, welcoming, efficient, and client-ready at all times. This position requires a highly organized, service-oriented professional who thrives in a fast-paced environment and takes pride in creating a positive workplace experience.

Work Environment: Role is 100% onsite at the Victoria, BC office


Payrate: $25/h

Advantages
• Work full time hours on 5 month assignment
• Competitive pay rate
• Possibility of extension


Responsibilities
Front-of-House Operations
•Serve as the primary point of contact for employees, clients, guests, and external vendors.
•Deliver reception and switchboard services while maintaining a professional and welcoming office environment.
•Manage visitor registration, security access procedures, and guest hospitality.
•Provide exceptional customer service by responding to workplace inquiries and resolving operational issues through multiple systems.
•Coordinate meeting room bookings and ensure spaces are fully operational and presentation-ready.
•Manage catering requests from intake through delivery, setup, and teardown.
•Coordinate hospitality requirements for client meetings, leadership events, town halls, recruiting events, and employee functions.
•Maintain café supplies, kitchen inventories, and beverage services.
•Support office events and workplace experience programs from planning through execution.

Facilities Management
•Manage office supply inventories and coordinate purchasing activities.
•Process invoices, purchase requests, vendor agreements, and procurement activities.
•Coordinate incoming and outgoing mail, courier services, and package management.
•Maintain workplace records, operational documentation, and service requests.
•Support project space bookings and workspace coordination.
•Act as the local liaison with building management, maintenance providers, and workplace vendors.
•Coordinate repairs, maintenance requests, and workplace service calls.
•Monitor office cleanliness, appearance, and overall functionality.
•Oversee furniture, fixtures, workplace assets, and equipment inventories.
•Support office renovations, workspace reconfigurations, and move management activities.
•Coordinate confidential waste management and security-related workplace processes.


Qualifications
Education & Experience
•3-5 years of experience in office operations, workplace services, hospitality, facilities coordination, or administrative management.
•Experience managing multiple vendors, competing priorities, and stakeholder relationships.
•Experience coordinating events, catering, and workplace programs is considered an asset.

Knowledge & Skills
•Exceptional customer service and relationship management skills.
•Excellent communication and interpersonal abilities.
•Strong organizational and project coordination skills.
•Ability to prioritize competing demands and work independently.
•Experience with Microsoft Office Suite, workplace management systems, and service management platforms.
•Strong financial administration skills, including purchasing and invoice processing.
•Sound judgment, discretion, and problem-solving abilities.

Summary
If you are interested in the Workplace Services Professional position in Victoria BC, please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.