Talent.com
Ttec Digital
Remote Conversational AI Chat Bot Developer, CognigyTtec Digital • Richmond Hill, Ontario
Remote Conversational AI Chat Bot Developer, Cognigy

Remote Conversational AI Chat Bot Developer, Cognigy

Ttec Digital • Richmond Hill, Ontario
Il y a 19 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.

What You'll Be Doing


  • Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.

  • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.

  • Code and test projects.

  • Deliver high-quality software on time.

  • Attend meetings and training as required.

  • Perform system analysis and project management duties for the successful completion of a project.

  • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.

  • Exercises wide latitude in determining objectives and approaches to engagements.

  • Mitigating and resolving code errors for development and future concepts.

What You'll Bring to the Role


  • 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.

  • 3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.

  • 5+ years JavaScript experience.

  • Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.

  • Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.

  • Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have

  • Team Player and the ability to mentor team members

  • Desire to work in a fast-paced environment.

#LI-DD1
About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions. #LI-RemoteCanadaWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Créer une alerte emploi pour cette recherche

Remote Conversational AI Chat Bot Developer, Cognigy • Richmond Hill, Ontario

Offres similaires

Associate Ai Devops Engineer - Data Cognition Platform - C$90,000 - C$120,000 A Year

Financial Services ProviderNorth York, Canada
Temps plein

Seeking an Associate AI DevOps Engineer to design and maintain DevOps pipelines for AI applications in financial services, collaborating with data scientists to ensure reliable data solutions. Voir plus

 • Offre sponsorisée

Senior Conversational Ai Architect - Azure & Voice - C$137,600 - C$187,600 A Year

PwC Management Services LPToronto County, Canada
Temps plein

Seeking a Senior Conversational AI Architect in Toronto to design and develop AI solutions using Azure, focusing on voice and chat interactions. Voir plus

 • Offre sponsorisée

Remote Content Editor For Ai Chatbot Training - $20 An Hour - Remote - No Experience Required

DataAnnotationToronto County, Canada
Télétravail
Temps plein

Content Editor needed remotely to train AI chatbots by creating conversations and evaluating performance.Offers flexible scheduling and project choice. Voir plus

 • Offre sponsorisée

AI Developer at Xanadu - Empower Quantum Research

Xanadutoronto, on, Canada
Temps plein

Elevate quantum research at Xanadu as an AI Developer.Focus on integrating AI tools to refine our research methodologies and advance quantum computing.This challenging role involves collaborating w... Voir plus

 • Offre sponsorisée

HelloFresh's Senior Developer with AI Focus

HelloFreshtoronto, on, Canada
Temps plein

Elevate your career as a Senior Fullstack Developer at HelloFresh in Toronto, utilizing your React JS expertise and AI-driven methodologies.Contribute to revolutionizing the meal delivery experienc... Voir plus

 • Offre sponsorisée

Senior Mobile Developer | React Native | iGaming

Pentasiatoronto, on, Canada
Temps plein

Pentasia is partnered with an exciting early-stage product company that is redefining fan engagement within the sports and gaming space.Our client is building a next-generation sports and casino sw... Voir plus

 • Offre sponsorisée

Conversation Designer for AI-Powered IVR & Voice Journeys

Creative CircleToronto, ON, CA
Temps plein

A financial services firm in Toronto is looking for a Conversation Designer for a 12+ month, full-time contract.You will work on enhancing the client’s IVR capabilities and create structured conver... Voir plus

 • Offre sponsorisée

AI User-Bot Associate (Contract position)

Global Talent Alliance, CanadaToronto, ON, CA
Temps plein +2

AI User-Bot Associate (Contract position).We have a short-term contract opportunity as AI User-Bot Associate.An AI User-Bot Associate will create a user‑bot conversation that involves using a searc... Voir plus

 • Offre sponsorisée

Ios Engineer - Chat Platform (Remote - Canada) - $135,000 - $185,000 A Year - Remote

YelpToronto County, Canada
Télétravail
Temps plein

Seeking an iOS Engineer to build and maintain Yelp's Chat SDK, focusing on reusable components, real-time messaging, and server-driven UI for millions of users. Voir plus

 • Offre sponsorisée

Conversational Ai Engineer – Dialogflow Cx & Llms - C$83,100 - C$102,700 A Year

GeotabEast York, Canada
Temps plein

Designs and optimizes AI agents for chatbots and virtual assistants, combining user experience and NLP expertise. Voir plus

 • Offre sponsorisée

Remote AI Chatbot Trainer & Support Specialist

DataAnnotationToronto, ON, CA
Télétravail
Temps plein

A technology company is seeking a Customer Service Representative for a remote position.Responsibilities include teaching AI chatbots, writing diverse conversations, and conducting performance comp... Voir plus

 • Offre sponsorisée

Senior Voice AI Software Engineer Opportunity

SoundHound Inc.Toronto, Ontario, Canada
Temps plein

Advance your career as a Senior Voice AI Software Engineer with SoundHound AI, working to transform restaurant experiences through innovative menu solutions.Hybrid workplace options available.Play ... Voir plus

 • Offre sponsorisée

Remote Content Editor for AI Chatbot Training

DataAnnotationToronto, ON, CA
Télétravail
Temps plein

Join a leading company as a Content Editor, where you'll help train AI chatbots by creating diverse conversations and measuring their performance.Enjoy the flexibility of remote work with an option... Voir plus

 • Offre sponsorisée

Capital Markets FX AI Chatbot Analyst

BeachHeadToronto, ON, CA
Temps plein

A leading recruitment agency is seeking a Business Systems Analyst specializing in AI-driven chatbot solutions.You will work closely with FX traders to gather requirements, translate them into work... Voir plus

 • Offre sponsorisée

Canadian French Voice Actor for AI TTS

ObsidianToronto, ON, CA
Temps plein

Become a key contributor at Mercor by providing your voice for AI text-to-speech systems.This Canadian French Voice Actor role calls for expressive and natural recordings to enhance TTS technology.... Voir plus

 • Offre sponsorisée

Senior Conversational Ai Architect - Azure & Voice - C$137,600 - C$187,600 A Year

A Leading Professional Services FirmToronto County, Canada
Temps plein

Seeking an AI Architect to design and develop advanced AI solutions focused on voice and chat interactions using Azure, guiding development teams. Voir plus

 • Offre sponsorisée

Conversational UX Lead (AI Chat & Voice)

Aptino, Inc.Toronto, ON, CA
Temps plein

A leading IT consulting firm in Toronto is seeking a talented UI/UX Manager – Conversation Design Consultant to create intuitive and customer-centric conversational experiences.The ideal candidate ... Voir plus

 • Offre sponsorisée

Ai Conversational Engineer: Llms & Nlp For Smart Chatbots - C$95,000 - C$120,000 A Year

AI solutions providerNorth York, Canada
Temps plein

Design and build intelligent chatbots and virtual assistants using NLP and machine learning.Requires Python programming and LLM experience. Voir plus

 • Offre sponsorisée

Growth & Community Advocate for AI & Tech — Remote

BrainStationToronto, Ontario, Canada
Télétravail
Temps plein

A leading digital education provider in Toronto is looking for a Sales Development Representative to engage with professionals and organizations.You will forge meaningful connections, drive partici... Voir plus

 • Offre sponsorisée

Remote AI User-Bot Associate — Flexible Contract Role

Global Talent Alliance, CanadaToronto, ON, CA
Télétravail
Temps plein

A Canadian employment agency is offering a contract position for an AI User-Bot Associate.The role involves creating user-bot conversations using a search engine and composing bot responses based o... Voir plus