Talent.com
Startec
IT System & Application Support SpecialistStartec • Calgary, Alberta, Canada
IT System & Application Support Specialist

IT System & Application Support Specialist

Startec • Calgary, Alberta, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste
ABOUT US:Founded in 1976 Startecs unwavering commitment to solving client problems has driven our growth to become a leader in the engineering design manufacture and service of compression and processing and refrigeration systems across North America. Like an Everyday Maverick our companies are driven to find a better way.BEHAVORIAL ASSESSMENT:All applicants must complete the Traits and Behaviors Assessment below when submitting their application. Please proceed using the link: OVERVIEW:Startec Corporate Services is currently searching for a IT System & Application Support Specialist to work at our Shepard office location (9423 Shepard Road SE. Calgary Alberta T2C 4R6). The IT System & Application Support Specialist plays a key role in supporting employees maintaining systems and learning and supporting a wide range of line-of-business applications. This position offers hands-on exposure to critical business platforms making it a strong foundation for future growth in systems applications or cybersecurity.
KEY PERFORMANCE INDICATORS (KPI):

TECHNICAL END-USER SUPPORT(Weighting 50%)

  • Troubleshoot and resolve Tier 1 and Tier 2 support tickets quickly and accurately through in-person and remote channels.
  • Install configure and maintain workstations laptops printers and mobile devices.
  • Assist users with Microsoft 365 apps and Windows OS-related inquiries.
  • Ensure high levels of customer satisfaction by maintaining a positive and responsive support experience.
  • Deliver IT Onboarding to new employees

SYSTEM & APPLICATION ADMINISTRATION (Weighting: 30%)

  • Monitor maintain and support Windows-based systems Microsoft 365 suite and core infrastructure services.
  • Manage user accounts and permissions via Active Directory.
  • Continuously build knowledge of both business processes integrations and data flows.
  • Assist in IT system upgrades patching and rollout of new applications.
  • Develop a strong understanding of all core line-of-business applications across the organization.
  • Participate in On-Call Rotation

DOCUMENTATION IT INVENTORY & ASSET MANAGEMENT (Weighting: 10%)

  • Maintain up-to-date records of IT hardware software licenses and assets.
  • Support audits and ensure accuracy of equipment and system configurations.
  • Develop and maintain SOPs technical documentation and user guides.

SECURITY & RISK MITIGATION SUPPORT (Weighting: 10%)

  • Monitor and flag potential security vulnerabilities based on current tools and advisories.
  • Enforce IT security best practices across user activities and systems.
  • Support endpoint protection and assist in IT risk mitigation
QUALIFICATIONS:
  • Diploma in Information Technology or related field and/or 3 years of technical customer service experience in a mid-size environment.
  • Strong problem-solving skills with curiosity to dig into how systems actually work.
  • Profound working knowledge of Windows OS Microsoft 365 and Active Directory.
  • Familiarity with networking principles and basic server administration.
  • Excellent communication documentation and problem-solving skills.
  • High degree of professionalism accountability and a proactive attitude.

We offer competitive wages training flexible dynamic and exciting work environment.

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.


Required Experience:

Junior IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
Créer une alerte emploi pour cette recherche

IT System & Application Support Specialist • Calgary, Alberta, Canada

Offres similaires

Expert System Integration Specialist Needed

SUBNET Solutions Inc.Calgary, AB, CA
Temps plein

Drive impactful solutions as an Expert System Integration Specialist at SUBNET Solutions Inc.Engage with clients to deliver on their specific project needs through strategic technical leadership.As... Voir plus

 • Offre sponsorisée

GCP IT Support Specialist - Cloud & Workspace Expert

EvolveIT Corporate Solutions Ltd.Calgary
Temps plein

A trusted IT services provider in Calgary seeks a full-time IT Support Specialist to provide technical support focusing on Google Cloud Platform (GCP).This on-site role includes troubleshooting har... Voir plus

 • Offre sponsorisée

Application Help Desk Specialist - Frontline Troubleshooter

PathlionCalgary, AB, CA
Temps plein

A leading support firm in Canada seeks an experienced Help Desk Analyst to provide front line support to public users accessing online systems.The successful candidate will troubleshoot technical i... Voir plus

 • Offre sponsorisée

On-Site Technical Support Expert

Terra DygitalCalgary, AB, CA
Temps plein

Become an On-Site Technical Support Expert with Terra Dygital in Calgary.This hybrid position requires travel to client locations to provide effective technical support and problem resolution.As a ... Voir plus

 • Offre sponsorisée

Sr Solution Analyst, IT, Enterprise Apps

NutrienCalgary
Temps plein

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world.Feeding the Future is our purpose and drives every decision we make.Through t... Voir plus

 • Offre sponsorisée

Project Management and IT Support Specialist

pan-Canadian Pharmaceutical AllianceCalgary, AB, CA
Permanent

Project Management and IT Support Specialist.The pan-Canadian Pharmaceutical Alliance (pCPA) brings together provincial, territorial, and federal governments to increase and manage access to clinic... Voir plus

 • Offre sponsorisée

Application System Analyst

SobeysCalgary, Alberta, Canada
Temps plein

Calgary Corporate Office, Avenue Northeast, Calgary, Alberta, Canada.Sobeys is a Canada’s Top 100 employer and we are always looking for bright new talent to join our team.We currently have a ful... Voir plus

 • Offre sponsorisée

IT Systems Analyst - Client Support & Growth Path

F12.netCalgary
Temps plein

A leading IT consulting firm in Calgary seeks a System Analyst to provide technical support to clients.The role involves troubleshooting issues, maintaining documentation, and preparing IT equipmen... Voir plus

 • Offre sponsorisée

Desktop Support Specialist

Raas InfotekCalgary, AB, CA
Temps plein

Position: Field Service / Desktop Technician L1.This role will be to provide overall hardware/software support to employees and incoming new hires.The position will assist in providing weekly repor... Voir plus

 • Offre sponsorisée

It Systems Specialist: Design, Improve & Secure It - C$41.2 - C$60 An Hour

GreenTech Resources Worldwide CanadaCalgary, Canada
Temps plein +1

A leading technology company located in Central Alberta is looking for an Information System Specialist.Responsibilities include designing, developing, and overseeing IT systems, as well as analyzi... Voir plus

 • Offre sponsorisée

Field IT Deployment & VIP Support Specialist

Tata Consultancy ServicesCalgary, AB, CA
Temps plein

A leading IT services company in Calgary seeks experienced IT professionals for hands-on Windows 11 administration and troubleshooting.The role requires proficiency in software deployment using SCC... Voir plus

 • Offre sponsorisée

Information Management System Admin Support Specialist (SDx SPF)

Snc-LavalinCalgary
Temps plein

Information Management System Admin Support Specialist (SDx SPF)Applylocations: CA.Speakman Drivetime type: Full timeposted on: Posted Todayjob requisition id: R-158276### **Job Description... Voir plus

 • Offre sponsorisée

Entry-Level IT Support Analyst

NanalysisCalgary, AB, CA
Temps plein

Step into the IT realm as an Entry-Level IT Support Analyst.Provide essential technical assistance with a focus on customer satisfaction and effective communication in a collaborative workspace.As ... Voir plus

 • Offre sponsorisée

Lead Deskside Analyst & IT Support Lead

MicroserveCalgary
Temps plein

A leading technology solutions provider in Calgary is seeking a Lead Deskside Analyst to supervise onsite operations.The ideal candidate will have 3-5 years of deskside support experience and will ... Voir plus

 • Offre sponsorisée

ITRAK 365 - Microsoft Applications Specialist (Dynamics 365/Power Platform)

AppDirectCalgary, AB, CA
Temps plein

ITRAK 365 - Microsoft Applications Specialist (Dynamics 365/Power Platform).We are a dynamic and rapidly growing technology company serving our customers with ITRAK 365’s unique solution that trans... Voir plus

 • Offre sponsorisée

Calgary Senior IT Support Specialist

OctaveCalgary, Alberta, Canada
Temps plein

Advance your career with Octave as a Senior IT Support Specialist in Calgary, Canada.This hybrid role emphasizes delivering high-quality IT support across a diverse internal user base in North Amer... Voir plus

 • Offre sponsorisée

Specialist - IT ETRM System (Lead/Principal)

ParklandCalgary, AB, CA
Temps plein

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation.For more information, please visit.A place where you can take your career in the direction you w... Voir plus

Systems and Solutions Specialist - AB

Wurth CanadaCalgary, Alberta, Canada
Temps plein

Systems & Solutions Specialist.Wurth Canada's systems and solutions (ORSYmat, ORSYkanban RFID solutions, ORSY connect) in the assigned region.They provide support and training to Wurth Canada's cus... Voir plus

 • Offre sponsorisée

Partnership Opportunities in IT Systems and ISO Standards Services

ATIA LtdCalgary, AB, CA
Temps plein

Unlock potential as a partner specializing in IT systems and ISO standards.Connect clients with the services they need while enjoying lucrative commission structures! This opportunity is designed ... Voir plus

 • Offre sponsorisée

IT Support Engineer

Owner.comCalgary, AB, CA
Temps plein

Owner is looking for an amazing professional to join our team of IT Support Engineers who keep our internal systems running smoothly as we scale.In this role, you’ll play a critical role in enablin... Voir plus