Customer Service

customer service representative specialized in appointment scheduling. You will be taking inbound calls and arranging home visits for our onsite computer repair service.

While putting our customers' needs first, you'll also :

Manage all customer interaction documentation with our CRM system. Proven experience with CRM systems is favored. - Prioritize your work to increase our call resolution rate.

Past success in a high-resolution rate role is ideal.

An eye for detail, excellent communication skills, and a knack for problem-solving in high-paced call environments would be a definite advantage.

Join me in streamlining our customer's path to in-home tech solutions!