All Brains Clinic Ltd., a Vancouver-based mental health and assessment clinic, is seeking a Clinic Administrative Support Supervisor to lead and coordinate our administrative support team and keep clinic operations running smoothly.
The successful candidate will supervise a team of 5 administrative support staff (reception, scheduling, patient intake, and records) and coordinate daily scheduling and administrative workflow with the clinic's clinical team of psychologists, psychiatrists, and specialists.
Position details
- Permanent / indeterminate, full-time, 30 regular paid hours per week, non-seasonal
- Work location: 6205 West Blvd, Vancouver, BC V6M 3X4 (on-site)
- Start date: As soon as possible
- Language of work: English
- Benefits: Paid vacation and paid sick leave in accordance with BC Employment Standards
- NOC: 12010 — Supervisors, general office and administrative support workers (TEER 2)
Main duties
- Co-ordinate, assign and review the work of reception, scheduling, patient-intake and records staff
- Establish work schedules and office procedures and coordinate daily administrative workflow with other clinic units
- Resolve administrative workflow problems and prepare routine operational reports
- Train administrative support staff in job duties, privacy/confidentiality procedures, and clinic policies
- Requisition office supplies and ensure smooth operation of office equipment, arranging maintenance and repairs as needed
- Coordinate appointment scheduling and patient flow with the clinic's clinicians (psychologists, psychiatrists, and specialists)
- Perform administrative support duties alongside the team as required
Requirements
- Completion of secondary school required
- Completion of college courses related to office/administrative support usually required
- 2 to less than 3 years of experience supervising office / clerical / administrative support staff required
- Experience in a clinic, medical office, or high-volume service environment is an asset
- Familiarity with workflow management or scheduling software (e.g., Monday.com, Calendly, or similar) is an asset
- Strong organizational, scheduling and communication skills
- English language proficiency required
Please include a resume and a brief cover letter describing your supervisory experience.
All Brains Clinic Ltd. is an equal-opportunity employer. We welcome applications from all qualified candidates, including Canadian citizens and permanent residents, who are legally able to work in Canada.
Clinic Administrative Support Supervisor • Vancouver, British Columbia, Canada
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