Talent.com
Crossfuze
Remote Associate Engagement ManagerCrossfuze • Moncton, New Brunswick
Remote Associate Engagement Manager

Remote Associate Engagement Manager

Crossfuze • Moncton, New Brunswick
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

The Associate Engagement Manager (AEM) is responsible for managing the successful deployment of ServiceNow solutions for Crossfuze clients, supporting our Engagement Management team, and acting as the client contact for services. Additional responsibilities for the AEM include scheduling, resource management, providing project status, and maintaining high levels of client satisfaction.

This position is fully remote, candidates for this role must be located in Canada.

Position Responsibilities:

  • Single point of contact for ServiceNow client engagements
  • Responsible for client satisfaction throughout the engagement
  • Understands the client business issues and problems and helps the client change the way they work
  • Works with engagement managers to produce weekly project reports
  • Manages project risks, issues, action items, and decisions
  • Manages project resources, schedules, tasks, and other project work as requested by engagement managers
  • Identifies opportunities to provide additional value to our clients
  • Supports the continuous improvements of our implementation methodology and service offerings based on client experiences
  • Schedules and facilitate meetings, including producing agendas, meeting notes, and following up on meeting actions
  • Maintain 75% billable utilization target after 180 days in the position
  • A Bachelor’s degree or equivalent experience
  • Very strong communication skills with the ability to set appropriate expectations with clients
  • Experience or training in project management
  • Strong organizational and analytical skills
  • Strong interpersonal skills, client-centric attitude, ability to deal with cultural diversity
  • Demonstrated ability to lead teams and achieve success with client software implementation projects
  • Background working with external clients and companies is desirable
  • Experience working on ServiceNow projects preferred
  • Agile Scrum experience and Scrum Master certification is desirable
  • ITIL V3 or V4 Foundations Certification is preferred
  • The quality of work is more important than when or where it gets done. On Fridays starting at noon local time there are: no meetings and no messages so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it’s up to you!
    • Flexible remote work options
    • Additional PTO day for mental health
    • Competitive paid time off
    • Half-day Fridays
  • Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits.
    • Paid maternity and paternity leave for biological birth and adoption
    • Newborn, adoption and fertility assistance
    • Competitive training & development programs
    • Extended Healthcare Plan
    • Group RRSP with employer match
    • 10 days toward bereavement leave
  • Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees’ choice.

Compensation Range:

The anticipated compensation range for this position is $70,000-90,000 CAD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors.

Equal Employment Opportunity:

Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law.

Créer une alerte emploi pour cette recherche

Remote Associate Engagement Manager • Moncton, New Brunswick

Offres similaires

Remote Senior Affiliate Growth Manager

3 Little Birds InteractiveMoncton, Moncton Parish, CA
Télétravail
Temps plein

A well-established marketing technology firm is seeking a Remote Senior Affiliate Manager to manage publishers and recruit new ones.The ideal candidate has a minimum of 2 years of experience in the... Voir plus

 • Offre sponsorisée

Senior Affiliate Manager - REMOTE

3 Little Birds InteractiveMoncton, Moncton Parish, CA
Télétravail
Temps plein

Our Client, a well established Affiliate Marketing Client in Canada is looking for a superstar Senior Affiliate Manager!.The eligible candidate may work anywhere in Canada or the US.It’s a full-tim... Voir plus

 • Offre sponsorisée

Remote Senior Affiliate Manager — Scale Top Publishers

3 Little Birds InteractiveMoncton, Moncton Parish, CA
Télétravail
Temps plein

A well-established online marketing firm is seeking a Senior Affiliate Manager to enhance and manage existing publisher relationships while recruiting top-tier new publishers.The ideal candidate wi... Voir plus

 • Offre sponsorisée

Thriving Remote Sales Associate Position with Training and Growth

AO GlobeLifeMoncton, Moncton Parish, CA
Télétravail
Temps plein

Excel as a Remote Sales Associate, where you’ll support clients with benefit inquiries and foster trust through effective communication.This engaging role emphasizes client relationship building an... Voir plus

 • Offre sponsorisée

Remote Partnerships & Retail Growth Lead | 10% Commission

OURbodyMoncton, Moncton Parish, CA
Télétravail
Temps plein

A wellness brand is seeking a Business Development Manager to drive growth in partnerships and retail.You will identify and target prospective retail accounts, pitch and negotiate wholesale partner... Voir plus

 • Offre sponsorisée

Flexible Remote Sales Associate Role with Unlimited Earnings

American Income LifeMoncton, Moncton Parish, CA
Télétravail
Temps plein

Seize a high-income opportunity as a Remote Sales Associate! Work 100% from home with a flexible schedule and commission-based earnings that reflect your dedication.This role targets licensed sales... Voir plus

 • Offre sponsorisée

Remote Influencer Growth & Deals Lead

Grail TalentMoncton, Moncton Parish, CA
Télétravail
Temps plein

An influencer management agency is seeking an Influencer Talent Manager to oversee creators and help them expand their brand partnerships.The role offers the flexibility of remote work and is drive... Voir plus

 • Offre sponsorisée

Remote Client Success & Growth Manager

AO Globe LifeMoncton, Moncton Parish, CA
Télétravail
Temps plein

A dynamic insurance company in Ontario is seeking a client success manager.This fully remote position focuses on connecting with clients to understand their needs and offer tailored solutions.The i... Voir plus

 • Offre sponsorisée

Remote Client Success & Account Manager

Skillerszone LLCMoncton, Moncton Parish, CA
Télétravail
Temps plein

A leading firm in client relationship management is seeking a representative to manage client relationships and drive new business opportunities.The successful candidate will oversee account manage... Voir plus

 • Offre sponsorisée

Dynamic Client Success Manager for Remote Customer Engagement

AO Globe LifeMoncton, Moncton Parish, CA
Télétravail
Temps plein

Elevate customer satisfaction as a proactive Client Success Manager.Foster relationships and drive sales with tailored solutions while enjoying a flexible remote work environment.This position is c... Voir plus

 • Offre sponsorisée

Remote Sales Associate – Training, Weekly Pay & Growth

AO GlobeLifeMoncton, Moncton Parish, CA
Télétravail
Temps plein

A leading insurance company is seeking a diligent Remote Sales Associate to join their remote team.In this role, you will serve as the primary contact for clients, addressing inquiries and providin... Voir plus

 • Offre sponsorisée

Breast Cancer Oncology Engagement Lead – Remote

Eli Lilly and CompanyMoncton, Moncton Parish, CA
Télétravail
Temps plein

A global healthcare leader is seeking a National Engagement Manager in Toronto to support its Oncology objectives, focusing specifically on Breast Cancer.This field-based role requires strong strat... Voir plus

 • Offre sponsorisée

Account Director for Growth & Client Success (Remote)

App Growth NetworkMoncton, Moncton Parish, CA
Télétravail
Temps plein

A mobile app marketing agency in Metro Vancouver is seeking an experienced Account Director to oversee VIP client projects and identify growth opportunities.The role involves advising clients on ma... Voir plus

 • Offre sponsorisée

National Engagement Advisor - Oncology (Bilingual)

Eli Lilly and CompanyMoncton, Moncton Parish, CA
Temps plein

At Lilly, we unite caring with discovery to make life better for people around the world.We are a global healthcare leader headquartered in Indianapolis, Indiana.Our employees around the world work... Voir plus

 • Offre sponsorisée

Bilingual Account Manager (Remote)

Strauss event & association managementMoncton, Moncton Parish, CA
Télétravail
Temps plein

As Bilingual Account Manager (Membership Manager) with Strauss event & association management, you utilize your experience in the promotional products industry and English and French language skill... Voir plus

 • Offre sponsorisée

Bilingual Membership & Partnerships Manager (Remote)

Strauss event & association managementMoncton, Moncton Parish, CA
Télétravail
Temps plein

A management consultancy specializing in event and association management is seeking a Bilingual Account Manager (Membership Manager) to support member recruitment and services, manage booth and sp... Voir plus

 • Offre sponsorisée

Senior Institutional Relationship Manager - Remote (Canada)

PineStone Asset Management Inc.Moncton, Moncton Parish, CA
Télétravail
Temps plein

A leading asset management firm is seeking a Toronto-based Institutional Business Development and Relationship Management Professional.This senior role will involve building and managing relationsh... Voir plus

 • Offre sponsorisée

Analytics & ML Product Associate - Remote, Mentorship

Switch Growth Inc.Moncton, Moncton Parish, CA
Télétravail
Temps plein

A leading analytics and AI startup in Toronto is seeking an Associate Product Manager to drive analytics and ML product development.The ideal candidate will have 1-2 years of experience in analytic... Voir plus

 • Offre sponsorisée

Remote Mortgage Agent & Broker — Commission-Only, Training

8Twelve Mortgage CorporationMoncton, Moncton Parish, CA
Télétravail
Temps plein

A leading mortgage service provider is seeking motivated Mortgage Agents/Brokers for remote roles in Calgary, Alberta.The position offers hands-on training and support while requiring 1 to 3 years ... Voir plus

 • Offre sponsorisée

Remote Mortgage Broker—Uncapped Earnings & Elite Tech

Perch | Mortgages, simplifiedMoncton, Moncton Parish, CA
Télétravail
Temps plein

A leading mortgage brokerage is seeking experienced mortgage brokers to join their fully remote team.The ideal candidate has a proven sales record, with at least $10M in originated mortgages over t... Voir plus