computer technician
- Education : College / CEGEP
- Experience : 1 to less than 7 months
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Troubleshoot and resolve technical problems
Health benefits
- Dental plan
- Health care plan
- Work Term : Permanent
- Work Language : English
- Hours : 37.5 hours per week
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