We are seeking an experienced Technical Program Manager to drive complex, cross-functional programs that expand Amazon's reach to underserved customer segments. In this role, you will own the end-to-end delivery of programs spanning payments, grocery, benefits acceptance, and customer acquisition - coordinating across engineering, product, design, legal, compliance, and external partners (e.g., USDA FNS, state agencies, payment networks).
You will operate at the intersection of technology and social impact, ensuring that millions of lower-income customers can access Amazon's products and services with the same ease and quality as any other customer.
The Amazon Access team's mission is to remove the barriers that make shopping on Amazon difficult for lower-income and underserved customers while building complementary products and programs to drive long-term engagement. We focus on raising awareness and driving adoption of our programs, addressing CX pain points around payment friction, selection gaps, price perception, and inclusive shopping experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.
CAN, BC, Vancouver - 128,100.00 - 214,000.00 CAD annually
Company - Amazon Canada Fulfillment Services, ULC
Job ID: A10390406
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Senior Technical Program Manager, Amazon Access • Vancouver, Metro Vancouver Regional District, Canada
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