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Overnight Airport Valet Supervisor
Overnight Airport Valet SupervisorLAZ Parking • Edmonton, AB, Canada
Overnight Airport Valet Supervisor

Overnight Airport Valet Supervisor

LAZ Parking • Edmonton, AB, Canada
Il y a 17 jours
Type de contrat
  • Temps plein
Description de poste

Airport Valet Supervisor (Overnight)

Passenger experience is at the heart of airport operations, and as an Airport Valet Supervisor with LAZ Parking, you play a critical role in creating a seamless, calm, and welcoming journey for every traveler.

Position Details

Job Title: Airport Valet Attendant Supervisor

Employment Type: Full time/ Sunday - Thursday 10pm-6:30am

Location: Edmonton International Airport

Compensation: $28 per hour

Why LAZ Parking?

LAZ Parking partners with airports to enhance the passenger journey from curb to gate and back again. We offer:

• Opportunities for career growth

• Company-provided uniform

• Benefits for full-time employees

• A service-driven culture focused on professionalism, safety, and passenger care

The Spirit of the Role

Airport travel can be fast-paced and stressful. As an Airport Valet Supervisor, your presence, communication, and efficiency help set the tone for a positive travel experience. You are often the first and last point of contact for passengers, making your professionalism, empathy, and attention to detail essential.

Key Responsibilities

  • Deliver an elevated, guest-first experience to airport passengers and visitors
  • Leads, motivates and coaches the valets in order to maximize productivity and satisfaction
  • Follows all LAZ Parking practices and ensures all procedures are followed to maintain desired outcomes.
  • Actively participates, coaches and leads associates in guest problem resolution processes to ensure that guest service opportunities are resolved quickly and addressed effectively
  • Conducts regular walk throughs of the lots. Notes any deficiencies and follows up as required
  • Listens and responds to guests’ requests or concerns and taking action until completion
  • Provide warm, professional greetings and farewells that ease travel stress
  • Assist passengers with luggage and mobility needs as required
  • Clearly communicate valet services, rates, and retrieval procedures
  • Adhere to airport safety standards, traffic laws, and driving best practices
  • Respond calmly and professionally to time-sensitive passenger needs
  • Maintain a polished appearance that reflects airport hospitality standards
  • Report safety concerns, incidents, or unusual activity promptly

Passenger Experience Focus

• Anticipate passenger needs and offer assistance proactively

• Communicate clearly, confidently, and compassionately in time-sensitive situations

• Help travelers feel welcome, cared for, and confident leaving their vehicle

• Represent both LAZ Parking and the airport with professionalism pride

• Contribute to a calm, organized curbside environment even during peak travel periods

Qualifications & Requirements

• Valid Class 5 Driver’s License (minimum 2 years driving experience)

• Clean driving record; ability to drive a manual transmission an asset

• Legally authorized to work in Canada

• Open availability including early mornings, evenings, weekends, and holidays

• Previous customer service or hospitality experience required

• Airport, valet, bell service, or luxury hospitality experience preferred

• Strong verbal communication skills and a calm, professional demeanor

• Ability to adapt quickly in a dynamic airport environment

Physical Requirements

• Ability to work outdoors in all weather conditions

• Ability to lift, push, or pull up to 22.5 kg (50 lbs)

• Ability to stand, walk, and run for extended periods during shifts

Ability to bend, stoop, squat, and lift repeatedly throughout the day

Créer une alerte emploi pour cette recherche

Overnight Airport Valet Supervisor • Edmonton, AB, Canada

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