Sales Representative

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation, we are also committed to making a meaningful impact in the communities we serve.

Discover how you can build your career with Dilawri

Position Overview

We are looking for Sales Representatives to join our team at BMW Royal Oak. The successful candidate is someone who is passionate about the automotive industry and eager to contribute to our growing team.

Primary Duties and Responsibilities

• Responsible for the sale or lease of new or pre-owned vehicles.
• Responsible for maintaining the customer databases including owner follow-up, unsold customers and confirmation of delivery dates and times. Maintains files for all sold and unsold customers including detailed notes entered in our CRM software program and future follow up set.
• Ensure all customer communication is CASL compliant.
• Responsible for vehicle delivery including inspection of the vehicle two hours prior to delivery.
• Maintain current product knowledge including own brands and competitive models. Understand aftermarket products such as warranties, chemical applications, finance plans and accessories.
• Attends and actively participates in meeting and training courses.
• Conducts lot walks at least twice a week to ensure up-to-date general inventory knowledge.
• Assist with lot maintenance such as moving sold vehicles into the appropriate location, re-parking demos and assisting with snow removal.

Qualifications Required

• Requires a valid Alberta driver’s license and clean driver’s abstract.
• Previous luxury sales experience is considered an asset.
• You are committed to offering world class customer service and building lifelong customer relationships.
• You have a growth mindset and are continuously innovating and developing your skills.
• You thrive in an environment that supports collaboration and respect.
• You are passionate about making a difference.
• You are honest, trustworthy and care about providing the best possible customer experience.

About Dilawri

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

· Discounted employee vehicle purchase program

· Job-specific coaching & training programs

· Comprehensive health & dental plans

· Employee wellness & assistance programs

· Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.