Client Experience Associate - New Brunswick

AnywhereWorks
Anywhere in, NB, CA
19 $ / heure
Temps plein
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We are bringing work-from-home opportunities to Canada! Join our rapidly growing team as our new inbound Client Experience Associate! We have been working to change how the world works for over 22 years, and since going fully remote in 2007, we have been on a mission to help the world work from Anywhere.

We work with many major brands and organizations, as well as several small businesses around the globe. Whether working from home, an office, or Anywhere, we offer products and services designed to help people work and learn together.

Work is what we do, not where we do it.

Your Role

  • Tired of the winter commute? Great news! You will be working from home!
  • To learn more about this amazing opportunity and what the role will entail, please watch this informative video : A Day in the life of a Client Experience Associate : https : / / www.

youtube.com / watch?v aY2-oeiXP4w

  • You will be joining our team of nearly 2000 people nationwide and you will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments.
  • You will be working as a remote receptionist in a fast-paced environment.
  • You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Saturdays and Mondays.

Your Skills

  • An excellent communicator, verbally and written.
  • Passionate about customer service and helping others.
  • People-focused, friendly, and an empathetic listener.
  • Dependable and punctual.
  • Above-average computer skills, including typing 35 wpm after errors.
  • The ability to stay calm and collected under pressure.
  • A two-week training program is provided to learn the role.

Compensation & Benefits

  • Starting at $19.00 / hour.
  • Competitive no-cost benefits package after 90 days of employment.
  • Retirement Program with company matching available after 90 days.
  • 2 weeks paid time off.
  • A free Employee Assistance Program (EAP) that includes free counselling sessions.
  • Learning Time and volunteering are prioritized and paid for.

Your System

We operate on a 'Bring Your Own Device' policy and there are certain system requirements that must be met in order to ensure our applications can work successfully on your computer.

The full system and internet requirements can be found here .

What "Anywhere" Means to Us

Other terms out in the world are remote distributed and telecommuting for us, these words do not speak to the community experience we hope you will have working with us Anywhere.

AnywhereWorks is committed to providing equal opportunity employment; creating, managing, and valuing diversity in our workforce;

providing a safe work environment; and fostering a culture of belonging where all employees are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to our future success.

If you have experience in customer service and you are excited about the opportunity to work from home, please send us your contact information and upload your cover letter and resume in a DOC, DOCX, ODT and PDF file.

Query : #CASJ

Il y a 15 jours