customer service representatives supervisor - financial services

Heys International Ltd.
Mississauga, ON, CA
31,25 $ / heure
Permanent
Temps plein
  • Education : College / CEGEP
  • Experience : 1 year to less than 2 years

Tasks

  • Establish work schedules and procedures
  • Identify workers' training needs
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Co-ordinate, assign and review work

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Organized

Support for newcomers and refugees

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

  • Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 hours per week
  • Il y a 5 jours
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