Account Executive

Account Executive

Full-time

Company Description

Architech is a Toronto-based software company with over 16 years of experience in creating technology solutions for clients across North America.

We leverage the latest cloud technology and hire top talent to modernize applications so that businesses can succeed in today’s digital world.

Our Dream Team has a main hub in Toronto, but expands across Canada and Kraków, Poland. Our team consists of over 100 certified technical experts in our Product, Design, Engineering, and Delivery disciplines.

Our values drive our culture of success : Think Big, Be Open & Collaborate, Never Fail a Client, Grow Our People, Do the Right Thing, and Embrace Change.

Be Open & Collaborate : Our Culture Says It All

You’ll work very closely with a diverse tight-knit group of creative and talented people who are passionate about technology, software, and solutions.

Not only will you work in a collaborative and supportive environment, you’ll also grow your existing skills while keeping up with technology trends.

Who We Are

We’re passionate about creating an environment where every team member feels empowered to share their unique point of view.

We celebrate diverse talents and encourage our teammates to share their whole selves because our greatest source of inspiration is each other, and we believe diversity drives innovation.

In order to be inclusive, we must be intentional. We have taken a multi-pillar approach to D&I at Architech including : Listening & Learning, Being an Ally, and Accountability.

In 2020 we launched our first Diversity & Inclusion survey. While we are always striving for more equal representation, we are very proud of our results :

• 31% women, 57% BIPOC, 14% LGBTQIA+
• 49% of our people were born in countries other than where our offices are located. Our team members collectively speak 19 different languages.

59% of our people speak more than one language

• In the past year Architech has increased the number of women in our technology function by 200%. We strive to do even better as our multi-year strategic plan unfolds.
• We analyzed salaries by gender of persons in the same role and are delighted to report a 0% gender pay gap in our delivery and technology roles!

What Our People Say

Employees of different backgrounds interact well within our company 97% of employees agree

Architech respects individuals and values their differences - 96% of employees agree

We Grow When You Grow

We encourage and support continuous learning by ensuring everyone stays active in the tech community. To help you with this, we offer tools and programs such as Learning Budget, Certification Bonuses, Internal Bootcamps, Summit Days, Lunch & Learns and much more.

And this is just the beginning.

Welcome to Architech.

Job Description

Responsibilities :

• Our CPs lead the revenue growth for a portfolio of client accounts of $10M+
• 80% of this role will focus on expanding relationships and identifying new growth opportunities within the existing portfolio of accounts and closing new account opportunities.
• 20% will be close collaboration with their assigned Client Success Manager & Delivery Leads to drive overall client success.
• Our CPs are our client’s trusted advisors, they build great relationships, and a deep understanding of our client’s business needs, expectations, and goals to help them achieve / exceed their strategic goals.
• Our CPs are part of a portfolio team that consists of a Client Success Manager & Delivery Partner and together the trio is responsible for developing and executing a defined strategic account strategy that drives new account growth and renewals.
• CPs will be responsible to report on their quarterly targets and their strategies to close their account gaps.
• The portfolio team is also responsible for ensuring our clients’ expectations are met and our overall NPS client satisfaction is consistently scoring high.
• Our CPs are accountable for ensuring the overall profitability and stability of the portfolio of accounts, while managing risks, and ensuring the long-term viability of our business.
• Embrace and contribute to the achievement of Architech’s sustainability goals relating to Good Health & Well-being, Quality Education, Gender Equity and Reduced Inequalities.

Qualifications

• Intermediate level of account growth / client management experience in a technical software professional services environment.
• Ability to communicate strategically and tactfully across all levels of the organization.
• Experience building strategic account plans and being able to execute strategies.
• Excellent negotiation, conflict management, problem-solving, and decision-making skills.
• Proven track record of meeting and exceeding revenue targets of similar size account portfolio.
• Experience managing account pricing, profitability, and SOWs (commercial terms).
• Experience in a senior leadership role in a consulting environment.

Nice to have

• Client delivery / project management
• Cloud technology

Additional Information

Competitive Salary

RRSP Match from Day 1

Employers Paid Health and Dental Insurance from Day 1

Gym Membership Discount from Day 1

Learning Budget

Certification Bonuses

3 weeks paid vacation and balance days

Health & Wellness and Work from Home Allowance

Social events and volunteer programs

Lunch and Learn Events and many more

Architech is an equal opportunity employer committed to diversity. Should you require any accommodations prior to or during the interview process, please indicate this during the interview process.

We strongly encourage applications from people with diversity of lived experience including : racialized, Indigenous, 2SLGBTQ+ people, people with disabilities and / or people with intersectional identities.