Talent.com
Millennium 1 Solutions
Remote Customer Service Representative – InvestmentsMillennium 1 Solutions • Moncton, New Brunswick
Remote Customer Service Representative – Investments

Remote Customer Service Representative – Investments

Millennium 1 Solutions • Moncton, New Brunswick
Il y a plus de 30 jours
Salaire
17,50 $CA par heure
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

Description

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.
A Career at NTT DATA Means:
  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!
  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
Position Overview:As a Customer Service Representative, you will be responsible to provide telephonic support to Shareholders, their representatives, and the investment community. Our Customer Service Representatives will ensure all activities, including those that contribute to the satisfaction of customers, are met.Position: Customer Service RepresentativePosition Status: Full Time – Work from HomeHours of Work: Monday-Friday 8:00am-6:30pm ESTLocation: NS, NB, PEI, ON, MB, ABSalary:
  • All Other Provinces: $17.50 English/$19.50 Bilingual (Eng/French)
  • Ontario: $19.35 English/$20.50 Bilingual (Eng/French)
Responsibilities:
  • Answer incoming telephone inquiries in accordance with Call Center guidelines.
  • Follow up on escalated calls, as required.
  • Submit fulfillments or research cases for callers’ inquiries if applicable.
  • Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries.
  • Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders.
  • Ensure compliance with policies and procedures and regulatory requirements.
  • Maintain a professional tone and positive attitude to callers.
  • Responsible for answering calls for a baseline of 7 hours daily.
  • A self-starter and takes initiative to take on new projects and additional responsibilities.
  • Other duties and responsibilities as assigned.

Requirements:

  • Strong communication skills (written, verbal and listening).
  • High School Diploma/equivalent education.
  • 1-3 years call center experience with heavy call volume.
  • Advanced knowledge of PCs, familiarity with system navigation, and strong keyboard skills.
  • Able to endure prolonged seating/standing associated with the performance of essential functions.
  • Highly self-motivated, self-reliant, self-competitive and will push themselves to exceed expectations.
  • Has a strong ability to take action to meet and exceed customer expectations with integrity.
Diversity. Equity. Inclusion.
Unleashing the power of being unique.
We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT DATA what you do matters. Because here YOU can.NBIND
Créer une alerte emploi pour cette recherche

Remote Customer Service Representative – Investments • Moncton, New Brunswick

Offres similaires

Remote Inbound Customer Service Representative

MCIMoncton, Moncton Parish, Canada
Télétravail
Temps plein

Remote Inbound Customer Service Representative.Get AI-powered advice on this job and more exclusive features.MCI is a leading Business Process Outsourcing (BPO) company that specializes in deliveri... Voir plus

 • Offre sponsorisée

100% Remote – Entry Level Customer Sales Representative

AO Globe LifeMoncton, Moncton Parish, CA
Télétravail
Temps plein

Remote – Entry Level Customer Sales Representative.Job Openings 100% Remote – Entry Level Customer Sales Representative.About the job 100% Remote – Entry Level Customer Sales Representative.Remote ... Voir plus

 • Offre sponsorisée

Remote Inbound Sales Representative

Mass MarketsMoncton, Moncton Parish, CA
Télétravail
Temps plein

Remote Inbound Sales Representative (Saskatchewan) at Mass Markets.This role supports inbound and outbound customer service and sales projects for a wide variety of clients.You will handle inbound ... Voir plus

 • Offre sponsorisée

Remote Private Client Adviser for High-Net-Worth Investors

Fisher InvestmentsMoncton, Moncton Parish, CA
Télétravail
Temps plein

An investment firm in Canada is seeking a Private Client Adviser to focus on high-net-worth clients.In this role, you will manage a local territory remotely and be responsible for contacting qualif... Voir plus

 • Offre sponsorisée

Client Service Representative - Remote

American Income Life: AOMoncton, Moncton Parish, CA
Télétravail
Permanent

We partner with unions, credit unions, associations, and their members across Canada to provide permanent benefits that protect what matters most.Our focus is on serving working families and ensuri... Voir plus

 • Offre sponsorisée

Remote Investment Specialist - BMO Canada

BMOMoncton, Moncton Parish, CA
Télétravail
Temps plein

Launch your investment career with BMO Investment Centre as a Remote Investment Specialist, with a focus on bilingual customer service.Help clients navigate their investment options effectively.Thi... Voir plus

 • Offre sponsorisée

Remote Sales Representative in Connectivity

WebProps.orgMoncton, Moncton Parish, CA
Télétravail
Temps plein

Explore limitless earning potential as a Remote Sales Representative specialized in connectivity with InstallPros USA.Focus exclusively on incoming leads seeking Starlink and networking installatio... Voir plus

 • Offre sponsorisée

Remote Private Equity Relationship Manager

Skyline Group of CompaniesMoncton, Moncton Parish, CA
Télétravail
Temps plein

A leading investment firm in Canada seeks an experienced Relationship Manager to enhance growth through long-term investor relationships.This role involves engaging high-net-worth individuals, offe... Voir plus

 • Offre sponsorisée

Sales Representative (Remote)

AO-Globe LifeMoncton, Moncton Parish, CA
Télétravail
Temps plein

About the job Sales Representative (Remote).About US: At Globe Life, we are dedicated to helping individuals and families protect what matters most.As a leader in the insurance industry, we offer a... Voir plus

 • Offre sponsorisée

Remote Customer Service Sales Representative

Pacific Canadian CareersMoncton, Moncton Parish, CA
Télétravail
Temps plein

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Voir plus

 • Offre sponsorisée

Remote Client Service Representative

BilinguallinkMoncton, Moncton Parish, CA
Télétravail
Temps plein

Elevate your career as a Remote Client Service Representative.Provide exceptional customer service while assisting clients with their needs from home.In this exciting position, you will work closel... Voir plus

 • Offre sponsorisée

Senior Inside Sales Representative (Remote/Hybrid Options)

Wealthy Group of Companies LLCMoncton, Moncton Parish, CA
Télétravail
Temps plein

A rapidly growing SaaS provider at the forefront of e-commerce enablement is seeking a driven and experienced.The company builds powerful software solutions for consumer brands and retailers, helpi... Voir plus

 • Offre sponsorisée

Commodity Sales Representative – Maritimes (Remote – NB or NS)

Atlantic Industries LimitedCity of Moncton, NB, CA
Télétravail
Temps plein

AIL is looking for a driven, relationship-focused.Commodity Sales Representative.If you’re someone who likes being on the road, building real relationships, and turning opportunities into revenue —... Voir plus

 • Offre sponsorisée

Dynamic Remote Financial Services Role for Motivated Individuals

srecruitingMoncton, Moncton Parish, CA
Télétravail
Temps plein

Embrace a fulfilling work-from-home career in financial services and enjoy industry-leading training.Join a motivated team and help clients with their insurance needs effectively.This remote positi... Voir plus

 • Offre sponsorisée

Investment Banking & Investment Analyst (Remote | $90 –$150/hr)

Call For ReferralMoncton, Moncton Parish, CA
Télétravail
Temps partiel

Investment Banking & Investment Analyst (Remote | $90 –$150/hr).Get AI-powered advice on this job and more exclusive features.This range is provided by Call For Referral.Your actual pay will be bas... Voir plus

 • Offre sponsorisée

Remote Sales and Service Representative

Eastern Atlantic Canada CareersMoncton, Moncton Parish, CA
Télétravail
Temps plein

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We... Voir plus

 • Offre sponsorisée

Client Service Representative - $21.50/h - Remote

JunkLuggers CanadaMoncton, Moncton Parish, CA
Télétravail
Temps plein

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Voir plus

 • Offre sponsorisée

Inside Sales Representative (Remote)

ConcentrixMoncton, Moncton Parish, CA
Télétravail
Temps plein

Be among the first 25 applicants.The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.This position provides cus... Voir plus

 • Offre sponsorisée

Remote Private Client Adviser with Uncapped Commissions

TalentSphere Staffing SolutionsMoncton, Moncton Parish, CA
Télétravail
Temps plein

A leading financial services firm is seeking a Private Client Adviser / Securities Specialist / Financial Planner to work remotely.This role involves selling investment services to high net worth i... Voir plus

 • Offre sponsorisée

Remote Settlements Analyst - Capital Markets

National Bank of CanadaMoncton, Moncton Parish, CA
Télétravail
Temps plein

A leading financial institution in Montreal is seeking an Entry Level Analyst for International and Specialized Settlement in Capital Markets.This role involves coordinating transaction activities,... Voir plus