Director Communication and Change Management, Productivity

Requisition ID : 209819

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director Communication and Change Management, Productivity r eports to the SVP, Productivity Program Canadian Banking (CB), the Director, Communications and Change Management will contribute to the overall success of the Productivity Program by ensuring development and implementation of communications and change management plan for the program.

The role is responsible for delivery of reporting to senior executives within CB and across the Bank including the Board of Directors.

The position requires someone who is a strong communicator with a big picture focus, creative mindset / problem solver and has a comfort with, and a strong desire for interacting with CB leadership, management, employees, and stakeholders.

Is This Role Right for You? In this role, you will :

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Works with the Productivity Program team to identify, develop and propose strategy and planning to enhance KPIs and KRIs.
• Creates and maintains a strong executive reporting that brings together various areas of information into cohesive central reporting.
• Develops, executes, and sustains strategies to support change management initiatives to imbed a culture of continuous improvement across all areas of the Canadian Bank
• Leads the development, execution, and measurement of communications strategies.
• Builds strategic presentations and communications that focus on providing insight into goals, strategy, programs, processes, and vision of executive leadership, strengthening executive engagement.
• Develops strong relationships with key stakeholders to become a trusted advisor and strategic partner in the identification and execution of transformational and / or continuous improvement initiatives.
• Leads, empowers, engages, and develops a talented team of highly skilled change and communication specialists to deliver inspiring, high quality, effective employee engagement and communication programs.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML / ATF / sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours;

communicating vison / values / business strategy; and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have :

• Bachelor’s degree or equivalent experience required, preferably in the disciplines of Business Management, and Communications.
• Preferably experience in a high-level executive support role in a global, multi-faceted organization
• Strategic, functional, and operational planning skills
• Demonstrated experience with large scale initiatives.
• Effective communication skills
• Highly curious and strong critical thinking skills
• Excellent written and verbal skills - able to convey messages that can be understood across all levels of the organization through the executive and board level.
• Can seamlessly engage colleagues, business partners, external stakeholders, and employees to define a shared / common goal.
• Ability to manage significant ambiguity and constantly changing circumstances in a challenging environment.
• Strong people skills, including superior listening and probing skills, and the ability to build rapport across the company while quickly and confidently gaining respect of others.
• Strong coaching and feedback skills that promote leadership and enhance team performance.
• Proven ability to exercise good judgment, initiative, and maintain confidentiality.
• Demonstrated proficiency in leading change through others to achieve operational excellence.
• Solid experience and proven record in working closely with senior management across centres of excellence, along with conceptual and critical thinking .
• Proven track record in creating and maintaining employee strategies, programs and plans with emphasis on business change.
• Works exceptionally well in cross-functional teams and is a champion of collaboration and change.

Location(s) : Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.