Business Development Manager

Essential Duties & Responsibilities include :

1. Business Development :

• Work with Sales Manager to identify growth strategies, focused on increasing revenue, market share and customer satisfaction
• Identify new opportunities and address customer needs
• Schedule business meetings with prospective and current clients
• Promote products and services that address clients’ objectives
• Provide feedback and after-sales support

2. Account Management and Field Support :

• Conduct regular key account and installer visits
• Build and maintain strong relationships with clients and partners
• Regular review of customer KPI’s and work on execution strategies with Sales Manager
• Collaborate with various departments within the organization, such as customer service and product teams
• Drive growth in sales revenue to meet or exceed sales targets
• Identifying opportunities for upselling, cross-selling, and expanding into new markets

3. Product Knowledge

• Understand product offerings
• Maintain deep knowledge of company products and lines to effectively communicate their value to customers
• Training and development
• Continuously update knowledge on industry trends and product updates

4. Team Collaboration

• Collaborate with marketing, customer service and product teams to align sales strategy and customer satisfaction
• Participate in regular team meetings
• Attend and contribute to sales meetings, providing insights on sales activities and market trends

5. Compliance and Sales Reporting :

• Daily CRM activity reporting
• Regular opportunity pipeline status reporting
• Uphold company reputation by conducting business with integrity and professionalism

The ideal candidate will have the following combination of Experience and Skill-sets :

A minimum of three years in a sales or business development role

Preferably within the Canadian automotive aftermarket

Proven record of success with the entire sales process, from planning to closing

Experience managing a portfolio of customers is considered an asset

Great analytical and problem-solving skills

Proficient with Microsoft Office (Excel, Access, Outlook and PowerPoint) for the creation of reports, presentations and analysis

Ability to present programs and to train customer associates on product

Willingness to work outside normal business hours, as necessary

High level of responsiveness with the ability to prioritize, multi-task and manage deadlines

Must have excellent oral and written communication skills

Excellent communication and interpersonal skills to negotiate deals, address concerns, and ensure customer retention

Up to 50% territory travel

Periodic out of territory travel for customer meetings, events, and team support

Candidate must reside in reasonable proximity to an international airport.

Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status