At CCA, we’re redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutions—not just chasing payments.
If you believe compassion matters, especially when someone’s going through a tough time in their lives, this role offers a chance to make a meaningful impact. You’ll connect with individuals, to offer support, listen without judgement, and help guide them through financial challenges with professionalism and respect.
Our downtown Edmonton office is ready to welcome new team members.
What the Role Involves
As a Collections Officer, you will:
What You Bring
We’re looking for individuals who are:
Experience in collections, customer service, or call centres is a bonus but not required. If you're eager to learn, grow, and make a difference, we’d love to hear from you.
How We Support You
We know this work can be challenging, so we’ve built a workplace that supports your success and well-being, professionally and personally. Here’s what you’ll find at CCA:
We believe in treating our team members with the same respect and care we offer to our clients. When you join CCA, you’re not just starting a job—you’re joining a team that values your voice, your growth, and your well-being.
Conditions of Employment
Our Story
Since 1991, Commercial Credit Adjusters Ltd. has been a trusted leader in Accounts Receivable Management across Canada. We specialize in ethical, effective collection solutions tailored to both businesses and consumers. Our commitment to professionalism, integrity, and results has earned us a reputation for excellence in the industry. Learn more about our services at cca.ca
Collections Officer • Edmonton, AB, Canada
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