Director, Credit Risk Strategy - Credit Adjudication

About Us

Welcome to Flexiti, where affordability meets growth!

We're Canada's top fintech lender, growing fast to make the life of Canadians more affordable. Our flexible financing options help boost sales for our retail partners.

Our team of passionate individuals from around the world, believe in enjoying the journey and sparking creativity. If you want to be part of a community where your ideas matter, join us at Flexiti and let's make waves together!

Learn more at www.flexiti.com

Flexiti is a member of the Questrade Group of Companies (QFG), which currently includes Questrade Inc., QuestEnterprise, Questrade Wealth Management Inc.

CTC, Think!nsure Ltd., and Zolo Ventures Ltd.

The perks

• Competitive base pay, RRSP, and bonus plan.
• Comprehensive health, dental and vision benefits from the start date, including virtual healthcare.
• Time away including vacation time, wellness days, volunteer day, and extended holiday weekends in the summertime.
• Virtual and collaborative work environment - we provide the equipment!
• GoodLife Fitness gym perks, EAP, and fun social events.
• Home office credit, referral program, a new vibrant office, and more!

Flexiti Financial is looking for a Director, Credit Risk Strategy - Credit Adjudication. Reporting to the VP Credit and Fraud Risk Management, the Director will lead a team that leverages data and analytics to develop and execute credit adjudication strategies for Flexiti's private-label and general-purpose credit card portfolios.

These strategies will enable profitable growth while maintaining a portfolio loss profile that is consistent with Flexiti's risk appetite.

This role partners closely with our enterprise partners in product, sales, technology, operations and customer experience to ensure a seamless customer and merchant experience and profitable revenue growth.

Responsibilities

• Lead a best-in-class credit risk management team that continuously improves credit adjudication and maximizes approval rates, minimizes customer friction and delivers profitable risk adjusted yield.
• Demonstrate strong leadership creating an employee culture of empowerment, encouragement, and on-going development.
• Provide mentorship to team members to excel in their roles and future opportunities.
• Develop and implement profitable Prime and Non-Prime credit adjudication strategies for Flexiti's private-label and general-purpose credit card portfolios.
• Develop and maintain the code and supporting documentation for rules and calculations within the decision-engine.
• Provide subject matter expertise on managing credit risk in the portfolio.
• Manage key vendor relationships including the credit bureau and decision-engine provider.
• Develop, implement and monitor credit risk segmentation, risk-ratings and scores used in adjudication and pricing.
• Develop KPIs and implement reporting that provides insights into the credit risk of originations and detects emerging credit-related trends.
• Incorporate appropriated industry benchmarks into the portfolio reporting suite.
• Monitor, identify and escalate material credit risks and trends, taking ownership of action plans to mitigate losses.
• Produce actionable business insights through the analysis of data.
• Support Legal and Compliance to deliver AML and reporting regulatory requirements.
• Collaborate with a broad range of internal and external stakeholders including those in Risk Management, Software Development, Product Management and Operations.

Qualifications

• University Degree in a quantitative field, economics, business, engineering or equivalent.
• Combined minimum of 12+ years of experience analyzing credit card data, implementing credit risk strategies, and making strategic recommendations to senior management.
• Strong understanding of consumer credit card industry and products, credit card business fundamentals, knowledge of P&L reporting and the credit card lifecycle.
• Experience with credit card adjudication platforms, parameter settings and rules management.
• Experience with strategy development tools.
• Strong statistical knowledge with a proven track record of working with other business leaders from across the organization to drive analytically based strategies.
• Experience with machine learning and predictive model development and application.
• Knowledge of credit card data and Key Performance metrics.
• Previous people management experience.

Soft Skills

• Someone who can work independently and likes to roll up their sleeves and get their hands dirty.
• Excellent communicator who will leverage strong oral and written communication skills to effectively present key findings to senior management and other team members.
• Possess strong analytical and problem-solving skills.
• Strong work ethic, curious and persistent determination in reviewing and reconciling variances.
• Highly organized, detail-oriented and can initiate proactively.
• Desire to take full ownership of deliverables and be accountable for results.

Like what you have read so far? Learn more about us!

• Take charge of your future with Flexiti, where ambition and determination are celebrated.
• At Flexiti, we put the FLEX in flexible by providing "flexible first" opportunities.
• Our new, vibrant office offers good vibes and motivation with access to snacks, free weekly lunches, exciting events, and collaboration!
• Dive into the exciting world of consumer financing at a fast-paced and dynamic industry.
• Flexiti is fast-growing company, enabling you to develop professionally and take on new challenges!

Flexiti is committed to creating a creative and inclusive work environment where employees feel free to be who they really are.

Being an equal opportunity employer makes us proud at Flexiti. All job candidates at Flexiti are entitled to equal employment opportunities regardless of their race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, status as a domestic partner, or any other legally protected status.

Flexiti utilizes artificial intelligence (AI) for applicant screening, selection, or assessment. The AI system operates on predetermined criteria, with final decisions subject to human review.

Our commitment is to transparency and fairness in the hiring process.

Flexiti is committed to providing accommodation during the recruitment process, if required. Applicants with specific needs are encouraged to contact our Human Resources department to discuss and facilitate necessary arrangements at redacted