Role Summary:
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Responsibilities & Requirements:
- Drive bookings levels to meet and/or exceed assigned bookings goal
- Maintain regular, planned communication with key customers in the area you support
- Develop and implement marketing plans aligned with regional sales objectives to support organizational goals
- Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
- Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials
- Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met
- Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment
- Skilled at product demonstrations, presentations and business writing
- Proficient in technology such as Microsoft Office, Excel and PowerPoint
- Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc
- Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling
- Able to work independently, efficiently and communicate productively with others
- Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities
- Other duties as assigned
Preferred Experience / Skills:
- Sales experience with rotating equipment such as pumps and mechanical seals
- Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard
- Training in sales techniques, negotiations and business finance
- Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities
- Ability to lead root cause failure analysis and communicate results
- Strong verbal and written communication skills
- Project management experience is a plus
- BS or BA Degree in relevant field and 5-7 years relevant experience
Sales Engineer • Edmonton, Canada
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