Clinical Office Assistant (MEDA / MOA)

Clinical Office Assistant

Location :  Victoria Clinic, On site

Work Schedule :   7 : 30am – 3 : 30pm, 5 days a week

Overview :

Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre :

Reporting to the Clinic Manager and Laboratory Manager, the Clinical Office Assistant is pivotal to the organization – this role focuses on our patient experience. Your courteous and professional approach to patient centered care is the first interaction our patients have upon arriving at Olive. This full-time position requires a motivated, energetic, self-directing individual able to work in a busy, professional, multi-tasking environment.

Key Areas of Involvement Include :

Nursing Office Assistant :

• Receive patient phone calls, voicemails, and emails, triaging to appropriate team members.
• Coordinate orientation and treatment pre-requisites and appointments.
• Coordinate missing ID bloodwork (IDBW) required for procedures.
• Manage Third-Party Programs administrative tasks.
• Upload all Third-Party Programs paperwork, including counselling reports and legal letters.
• Igenomix set-up and management : provide patients with information on carrier genetic testing, testing set up, and following up results with nursing team when applicable.
• Health Canada Regulations and Standards paperwork management.
• Invitae set-ups and management.
• Other duties as assigned.

Laboratory Office Assistant :

Administrative Duties :

Qualifications :

Education, Training and Experience :

Skills and Abilities :

Job Types : Full-time, Permanent

Pay : From $ per hour

Benefits :

Ability to commute / relocate :

Experience :

Work Location : In person